Joseph Stem

• Led successful seafood delivery business, managing operations, supply chain, and customer service
• Innovated business processes and technology integration for improved service delivery
• Specialized in volleyball photography, capturing high-quality action shots and moments
• Utilized graphic design skills for photo enhancement and editing, catering to client needs and online platforms.
• Captured stunning images by utilizing various lighting techniques and creative compositions.
• Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
• Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
• Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
• Expanded clientele base by consistently delivering top-notch imagery that showcased individuality and uniqueness of subjects.
• Developed strong relationships with clients through clear communication and professionalism.
• Continuously improved technical skills by staying updated on industry trends and new equipment.
• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Collaborated with clients to understand their vision, ensuring final product met or exceeded expectations.
• Took photos from different angles and perspectives to capture perfect images.
• Edited, toned, captioned, and uploaded photographs for publication.
• Photographed high-quality images for various print and digital projects.
• Planned and prepared for on-location and studio shoots.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Implemented effective marketing strategies such as social media promotions which resulted in significant increase in client bookings.
• Regularly networked at industry events to form lasting professional connections leading to new opportunities.
• Provided exceptional customer service throughout entire process from initial consultation to delivery of final products.
• Digitally edited photos to enhance appearance.
• Implemented effective marketing strategies such as social media promotions which resulted in significant increase in client bookings.
• Displayed portfolio to show off best work to potential clients and promote skills and value.
• Leveraged camera gear and equipment to express creative vision.
• Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.
• Captured stunning images for variety of projects.
• Collaborated with other photographers and videographers to capture special events.
• Customized photography strategies based on intended use and client preferences.
• Collaborated with clients to create engaging photo albums.
• Generated cost-effective solutions for client's photography needs.
• Shot photographs in controlled lab, field, and remote environments.
• Researched new camera equipment and accessories.

• Provided computer repair services and custom technology solutions for marine applications
• Designed custom databases and software, improving operational efficiency and data security for clients
• Improved Profitability by estimated 35 – 50 %
• Skills
• Improved customer satisfaction by identifying and addressing key pain points in software implementation process.
• Streamlined client onboarding for faster solution implementation, reducing downtime and increasing productivity.
• Enhanced team collaboration by developing efficient workflows and communication strategies for solution delivery.
• Conducted thorough analyses of client needs to ensure tailored solutions that addressed unique challenges and goals.
• Improved customer satisfaction by identifying and addressing key pain points in software implementation process.
• Identified opportunities for upselling additional services, resulting in increased revenue for company.
• Provided timely support to clients during post-implementation, ensuring smooth transitions and minimal disruption to operations.
• Trained internal teams on new software applications, empowering them to better serve clients with up-to-date knowledge.
• Developed comprehensive project plans to guide successful solution implementations from inception through completion.
• Collaborated with cross-functional teams to troubleshoot issues and provide effective resolutions for clients.
• Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
• Contributed insights during product development stages to ensure final offerings aligned with customer expectations and requirements.
• Improved customer satisfaction by identifying and addressing key pain points in software implementation process.
• Identified opportunities for upselling additional services, resulting in increased revenue for company.
• Managed multiple high-profile projects simultaneously, balancing competing priorities while maintaining focus on quality outcomes.
• Optimized processes by automating manual tasks where possible, freeing up time for more strategic initiatives.
• Championed culture of continuous learning, encouraging team members to seek out new skills and knowledge for personal and professional growth.
• Scheduled appointments for further services.
• Conducted troubleshooting and diagnostic procedures on customer devices.
• Answered customer questions about billing, account issues and upgrade possibilities.
• Recommended new products and services to customers.
• Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
• Installed operating systems, set up emails and updated programs.

• Managed and led diverse crews, demonstrating exceptional leadership and risk management
• Owned and operated two commercial fishing boats, ensuring operational efficiency and profitability
• Developed and implemented technology solutions for marine navigation and data management.
• Established successful business by identifying market needs and developing innovative solutions.
• Attracted top talent for company, fostering collaborative and high-performance work environment.
• Led strategic planning process to define business goals and ensure alignment across all departments.
• Established successful business by identifying market needs and developing innovative solutions.
• Attracted top talent for company, fostering collaborative and high-performance work environment.
• Led strategic planning process to define business goals and ensure alignment across all departments.
• Established successful business by identifying market needs and developing innovative solutions.
• Attracted top talent for company, fostering collaborative and high-performance work environment.
• Led strategic planning process to define business goals and ensure alignment across all departments.
• Implemented efficient operational processes to optimize productivity and resource allocation.
• Ensured compliance with industry regulations while maintaining ethical business practices at all times.
• Managed risk effectively by implementing comprehensive policies and procedures to mitigate potential threats to business.
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.

Owned and Operated a Commercial Stone Crab Vessel

• Founded and managed Fishing business, growing revenue to $100,000 in first year.
• Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
• Successfully navigated challenging economic conditions by making informed decisions that protected business''s financial stability.
• Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.