Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Ball

London

Summary

I have worked for Planet Fitness off and on for several years. Since May I have been the AGM of our location. I work with our GM one on one to help run the location. That includes giving staff their duties and making sure they are done. We deal a lot with the public so I have to work well with customers whether they are happy or not and try to resolve the issues at hand. I have to know when and how to talk to employees about certain things. Whether it is something positive and praising them for it or it is something that needs to be discussed to help them grow as an employee. I work to make sure they gym is in good shape and looks organized on a daily basis. Planet fitness is a company I enjoy working for and it is a company that is ran well.

Overview

4
4
years of professional experience

Work History

Assistant General Manager

Planet Fitness
05.2023 - Current
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.
  • Able to give task to other employees.
  • Made sure task were being done within certain amount of times.
  • Able to communicate to other managers and people higher up.

Shift Lead

Planet Fitness
12.2022 - 05.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.


Driver

FedEx
09.2021 - 12.2022
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Overnight Shift Lead

Planet Fitness
12.2019 - 08.2021

Completed overnight duties such as resetting the gym, counting drawers, and dealing with customers during that shift.

Communicated to managers on day shift to make sure the gym was running smoothly.

Education

High School Diploma -

South Laurel Highschool
London KY
05.2013

Skills

  • Closing Tactics and Contract Negotiations
  • Employee Discipline
  • Business Operations Knowledge
  • Corrective Actions
  • Inventory Control
  • Staff Management
  • Training and Development

Timeline

Assistant General Manager

Planet Fitness
05.2023 - Current

Shift Lead

Planet Fitness
12.2022 - 05.2023

Driver

FedEx
09.2021 - 12.2022

Overnight Shift Lead

Planet Fitness
12.2019 - 08.2021

High School Diploma -

South Laurel Highschool
Kelsey Ball