Abbey-Gayle Reid
Georgetown ,Cayman Islands
Summary
I am a dependable and customer-oriented individual with experience in customer service, merchandising, and fast-paced work settings. With a background in retail support, childcare, and front-desk service, I bring strong communication skills, accuracy in cash handling, and keen attention to detail. I’m now excited to grow into roles, helping deliver efficient service and maintaining great retail environments.
Overview
9
9
years of professional experience
Work history
Domestic Worker & Childcare
Provider
Grand Cayman
09.2022 - 08.2025
- Planned and prepared meals, managed daily routines, and maintained a clean, organised environment
- Developed excellent time management, multitasking, and attention to detail
Customer Service Representative
Ibex
Kingston, Jamaica
04.2021 - 02.2022
- Assisted delivery drivers and verified addresses to support efficient logistics
- Handled customer queries with professionalism and logged detailed interaction records
- Managed high volume of inbound calls for quick resolution of customer issues.
Merchandiser
GDI Distributors
Jamaica
01.2019 - 02.2021
- Restocked shelves, maintained product displays, and monitored stock levels
- Helped keep store presentation clean, organised, and visually appealing
- Went on regular store visits to assess product representation.
Receptionist
Allied Health Care Institution – NYS
Jamaica
01.2019 - 06.2019
- Answered phone enquiries, managed filing, and completed data entry tasks
- Supported smooth front-desk operations in a busy environment
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Maintained an organised reception area for a professional business environment.
Waitress & Cashier
Destiny’s Wine Bar
Clarendon, Jamaica
01.2017 - 05.2018
- Served customers, processed payments, and supported stock control
- Assisted in inventory counts, maintaining accurate records.
Education
Garvey Maceo High School
01.2010 - 1 2015
CXC Qualifications - Office Administration, Social Studies, English A, Human & Social Biology
Hastings Academy
09/2016 - 06/2019
Graphic Design Master Class: -
Udemy
CPR/AED/Standard First Aid
Cayman islands 03/2024 -
Skills
- Customer service
- Communication
- Cash handling
- Mathematics
- Stock rotation
- Shelf replenishment
- Attention to detail
- Accuracy
- Ability to work quickly
- Efficiency
- Team player
- Strong work ethic
Timeline
Domestic Worker & Childcare
Provider
09.2022 - 08.2025
Customer Service Representative
Ibex
04.2021 - 02.2022
Merchandiser
GDI Distributors
01.2019 - 02.2021
Receptionist
Allied Health Care Institution – NYS
01.2019 - 06.2019
Waitress & Cashier
Destiny’s Wine Bar
01.2017 - 05.2018
Garvey Maceo High School
01.2010 - 1 2015
CXC Qualifications - Office Administration, Social Studies, English A, Human & Social Biology
Hastings Academy
09/2016 - 06/2019
Graphic Design Master Class: -
Udemy
CPR/AED/Standard First Aid
03/2024 -
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