Abby Caldwell
Lebanon
Summary
Results-driven Practice Manager with expertise in practice management, compliance oversight, and billing coordination. Proven ability to optimize clinic operations and enhance patient care through effective staff training and team leadership.
Overview
11
11
years of professional experience
Work History
Practice Manager
Spring View Hospital
Lebanon
01.2022 - Current
- Approve time cards, PTO, leave of absence, invoices, and expenses.
- Oversee three physician practices with 7 providers.
- Coordinated staff schedules to optimize clinic coverage and patient care.
- Coordinated provider call and office schedules.
- Coordinated provider call and office schedules.p
- Led team meetings to address challenges and promote collaborative solutions.
- Oversee compliance with RHC healthcare regulations, HRSA, and hospital policies.
- Assisted with hiring and trained new medical staff.
- Maintained financial records, including billing and accounts receivable and payable.
- Assisted with cooperate invoices and ensuring payment received.
Lead Billing Coordinator
Spring View Hospital
Lebanon
09.2017 - Current
- Coordinated insurance claims submission and tracked reimbursement statuses.
- Processed patient billing inquiries and resolved discrepancies efficiently.
- Assisted in training new staff on billing procedures and software usage.
- Prepared monthly reports on billing activities for management review.
- Submitted appeals on behalf of patients for denied claims.
- Generated detailed reports on billing activity for management review.
- Attending weekly calls with management to discuss accounts receivable balances
Medical Assistant
Spring View Hospital
Lebanon
01.2015 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Collected and processed lab specimens for testing.
- Monitored vital signs and reported changes to healthcare providers.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Managed vaccine reconciliation and ordering.
- Vaccines For Children Coordinator. Ensured vaccines on hand were within expiration date. Vaccine ordering.
Education
Certified Medical Assistant -
Campbellsville University
Campbellsville, KY11.2014
High School Diploma -
Marion County High School
Lebanon, KY05.2012
Skills
- Practice management
- Compliance oversight
- Billing coordination
- Staff training
- Financial reporting
- Patient scheduling
- Claims processing
- Electronic health records
- Payroll administration
- Employee performance
Timeline
Practice Manager
Spring View Hospital
01.2022 - Current
Lead Billing Coordinator
Spring View Hospital
09.2017 - Current
Medical Assistant
Spring View Hospital
01.2015 - Current
Certified Medical Assistant -
Campbellsville University
High School Diploma -
Marion County High School