Abby Hargrove
Richmond
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Barista
Dunkin' Donuts
12.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
Waitress
The Infinity Farms
05.2023 - 08.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change, and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Cook
Mikes Place
12.2018 - 05.2022
- Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage, and service.
- Operated grills, fryers, and broilers to cook items to quality guidelines.
- Wrapped, dated, and labeled food items in storage for safety and freshness.
Education
Bachelor of Science - Aviation
Eastern Kentucky University
Richmond, KY12-2026
High School Diploma -
Ballard Memorial High School
Barlow, KY05.2022
Skills
- Guest Relations Management
- Product Sales
- Payment Processing
- Cash Handling
- Customer Service
- Teamwork and Collaboration
Timeline
Barista
Dunkin' Donuts
12.2023 - Current
Waitress
The Infinity Farms
05.2023 - 08.2023
Cook
Mikes Place
12.2018 - 05.2022
High School Diploma -
Ballard Memorial High School
Bachelor of Science - Aviation
Eastern Kentucky University
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