Abeer Shahadeh

-Served large-scale parties; I've set up for events that held over 400 people with specific decorations and layouts and strict coordinations.

-Monitored customer expectations; engage with customers in conversations and meet their expectations. Resolve menu problems and help with any dietary restrictions and earn their satisfaction.

-Demonstrated exceptional interpersonal skills; relating to customer topics that range from work, family, marriage etc. Demonstrated communication skills, as well as leadership skills since I'm always the closer and play the role of manager when they are off duty.

-Aligned team efforts with priority tasks; I would ensure my team was completing open and close to-do lists as well as other cleaning to-do lists to prioritize work over play.

-Resolved team concerns; when employees would have concerns on pay and schedule problems, I would automatically ensure their problem was my first priority in getting it resolved.

-Conducted daily safety inspections; we have weekly assignments to do like cleaning out the display cases, fridge and freezer, vents and daily mopping.