Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Abigail Hickman

Louisville

Summary

Driven and dynamic professional with a proven track record in customer service and emergency response, honed at Kentuckiana Pool Management. Certified in CPR and First Aid, adept at ensuring customer satisfaction and safety. Demonstrates excellent communication skills and the ability to thrive in fast-paced settings. A committed team player focused on achieving results through proactive problem-solving.

Overview

2
2
years of professional experience

Work History

Lifeguard

Kentuckiana Pool Management
05.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers.

Cashier/Server

McAllister's Deli
12.2022 - 05.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Louisville Male High School
Louisville, KY

Skills

-Respectful and enthusiastic customer service

-CPR and First Aid certified

-Excellent Communicator

-Ability to work in a fast paced environment

-Team player

Accomplishments

4.0 student

Gifted and Talented Program recognizing leadership skills

Affiliations

Union volleyball club

HOSA club at Male High School

Timeline

Lifeguard

Kentuckiana Pool Management
05.2024 - Current

Cashier/Server

McAllister's Deli
12.2022 - 05.2024

Louisville Male High School

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Abigail Hickman