Abigail Perez Jorge
Louisville
Summary
Dynamic and results driven professional with experience at UPS and Coach and a strong background in team collaboration and customer service. Proven ability to enhance operational efficiency and exceed sales targets through effective problem-solving and cash register operation. Bilingual in Spanish, committed to delivering exceptional shopping experiences.
Overview
6
6
years of professional experience
Work History
Package Handler
UPS
04.2023 - Current
- Operated computers and scanners to track package movements and maintain accurate inventory records.
- Sorted and prioritized packages for efficient loading and delivery processes.
- Collaborated with team members to optimize workflow and enhance overall operational efficiency.
- Conducted regular quality checks to ensure compliance with safety standards and packaging requirements.
Retail Sales Associate
Coach
08.2021 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained visual merchandising standards to align with brand guidelines and seasonal promotions.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve monthly sales targets through effective product recommendations.
Retail Sales Associate
American Eagle Outfitters, Inc
08.2019 - 02.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Bachelor of Science - Computer Science
University of Louisville
Louisville, KY05-2027
Skills
- Team collaboration
- Customer service
- Standards/Floorset
- Problem-solving
- Cash register operation
- Fluent in Spanish
- Merchandise display
- Customer follow-up
- Sales goal achievement
- Warehouse safety
- Label reading
Affiliations
Gamma Phi Omega International Sorority Inc.
Society of Hispanic and Professional Engineers
Timeline
Package Handler
UPS
04.2023 - Current
Retail Sales Associate
Coach
08.2021 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
08.2019 - 02.2021
Bachelor of Science - Computer Science
University of Louisville