ADAH MAYS
Louisville
Summary
Dynamic professional with a proven track record at the University of Louisville, excelling in creating inclusive environments and enhancing student success. Skilled in leveraging excellent customer service and advanced computer proficiency. Demonstrated ability to mentor and build resilient communities, achieving significant improvements in student engagement and sustainability initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Valet
TownePark
Louisville
02.2025 - Current
- Provide a warm welcome to the guests of the hotel establishment by assisting guests with luggage and transportation needs promptly and courteously upon their arrival.
- Monitoring parking lot for safety and security concerns consistently.
- Managed keys and vehicle documentation accurately to ensure accountability.
- Contributed to team efforts by accomplishing related tasks as needed.
- Inspected vehicles for damages prior to parking or retrieving them.
- Adhered to safety protocols when driving customer's vehicles.
- Processed payments for services rendered using cash registers or POS systems.
- Responded promptly to any requests from guests or management staff.
- Validated customer information, such as name and phone number, to ensure accuracy in records.
- Maintained professional appearance while representing the company in public settings.
- Prepared shift reports detailing activities completed during each shift worked.
- Maintained logs of all incoming and outgoing vehicles.
Resident Assistant
University of Louisville
Louisville
07.2024 - 12.2024
- Creating residential environments that enhance student academic progress and success, promoting educational and social life of the residents.
- Conducted regular safety inspections to ensure compliance with university standards.
- Mediated conflicts among residents to maintain a positive community atmosphere.
- Providing referrals to appropriate support services, participating in floor activities, knowing and explaining college policies, and being available for students when needed.
- Organized educational and social programs for resident engagement.
Housing Office Assistant
University of Louisville
Louisville
05.2022 - 07.2024
- A Housing Office Assistant answers incoming calls in a professional manner and directs callers to the appropriate personnel.
- Greeted students in a welcoming manner, providing the information needed while always keeping excellent communication with the housing team.
- Handled incoming calls, emails, and inquiries, providing accurate information to students.
- Facilitated communication between departments
- Assigned tasks to complete by management such as call lists, scheduling appointments, and organizing inventory for university tabling events.
Ambassador Peer Mentor
University of Louisville
Louisville
06.2023 - 06.2024
- Job duties consist of a compassionate community of Ambassador Peer Mentors that are focused on fostering growth, inclusivity, and belongingness for first year students
- Ambassador Peer Mentors are professional, trustworthy friends and positive role models focused on fostering independence for students throughout their first year and beyond
- Each mentor will work with a specific group of mentees all year
- Assist the professor with classroom discussions
- Ambassador Peer Mentors teach class topics to the class and hold office hours every week
Garden Intern
University of Louisville
Louisville
08.2022 - 04.2023
- Assisted in planting and maintaining various garden species.
- Participated in educational workshops on sustainable gardening practices.
- Organized garden layout to enhance growth and accessibility.
- Maintained cleanliness of work areas and gardening supplies.
- Participated in community outreach events related to gardening initiatives.
Education
Dental Hygiene
University of Louisville
Louisville, KY05-2026
Carbondale Community High School -
Carbondale Community High School
Carbondale05.2022
Skills
- Excellent Customer Service Skills
- Effective communicator with excellent writing skills
- Computer savvy, skilled in using a wide variety of computer and software programs
- Team player experienced at maintaining lasting relationships with diverse populations
- Customer service
- Time management
- Communication skills
- Conflict resolution
Certification
The Safe and Effective Use of Radiation in the Dental Practice, 09/23/23, Kentucky Dental Academy
University Address
2100 South Floyd, Louisville, KY, 40208
Community Service
- Future Healers – University of Louisville, 2022 – Present
- Feed Louisville, Louisville, 2024–present
- Center for Woman and Families Volunteer- 2025
- University of Louisville Fall Fest 2022, Sponsored by Health Science Careers, 08/22
- Volunteer at the Carbondale Public Library Reading Programs, Summer 2017, and 2018
- Nursing Home and Assisted Living Volunteer, 2020–2023
- Volunteer at the Farmers Market, 2017 - Present
Honors And Awards
- Martin Luther King Jr. Essay Contest winner
- Captain of Dance Team, Senior Year of High School
- Captain of Cheer Team, Senior Year of High School
- National Cheer Association Award, Freshmen Cheer Clinic
Activities
- University of Louisville Dazzling Cardettes Dance Team, Co-Captain
- Cheerleading Team, Freshmen through Senior Year of High School
- Dance Team, Sophomore Year and Senior Year of High School
- Ultimate Gymnastics Team, 1st grade until Sophomore Year of High School
- National Honor Society, Junior and Senior Year of High School
- Student Council, Sophomore and Senior Year of High School
- Carbondale Farmer’s Market, Vending Assistance helping sell locally grown produce, 2015 - Present
Education
other
References
References available upon request.
Timeline
Service Valet
TownePark
02.2025 - Current
Resident Assistant
University of Louisville
07.2024 - 12.2024
Ambassador Peer Mentor
University of Louisville
06.2023 - 06.2024
Garden Intern
University of Louisville
08.2022 - 04.2023
Housing Office Assistant
University of Louisville
05.2022 - 07.2024
Dental Hygiene
University of Louisville
Carbondale Community High School -
Carbondale Community High School
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