Adam Ashby

-Manage student academic records.

-Ensure compliance with regulations like FERPA.

-Assisting with transcript processing and issues.

-Providing customer service related to registration and records.

-Assisting students with issues related to registration and withdrawing from the university.

-Course repeat questions, and processing.

-Manage all front facing operation for the office, which includes hiring new student assistants, training them, and overseeing any issues via the Student Employment Handbook.

-Complex registration issues

-Creating new protocols for improving front end operations.

-Responsible for placing ER and external facility transfers in the proper areas in a timely manner.

-Facilitated staffing hospital-wide to ensure a smooth operation from shift to shift.

-Worked closely with House Administrators, Directors, physicians and charge nurses to keep the flow of the hospital moving.

-Kept statistical spreadsheets of current and projected staff to patient ratios for the shift.

-Identifying issues from the floors and finding methods to resolve them with efficiency and fairness.

-General day to day office duties

-Responsible for providing supportive interventions to adults

-Chart progress for length of stay

-Dispense daily, evening and PRN meds

-Remained alert to problems or health issues of clients and competently responded.

-Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

-Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.

-Ran errands for customers, including shopping, and picking up other necessities.

-Reported changes in resident condition and health to resident care manager.

-Oversee evening operations of the store

-Solve any store issues or customers grievances

-Manage staff to make sure all nightly duties are carried out

-Stock, organize and clean

-Bi-weekly Inventory

-Settle all cash tills and lock up cash in safe