Addy Rivera-Mena
Slaughters
Summary
Compassionate Certified Nursing Assistant with a proven track record at Riverside Care and Rehabilitation Center, excelling in patient care and teamwork. Adept at monitoring vital signs and maintaining accurate records, ensuring high-quality service and patient dignity. Recognized for exceptional problem-solving skills and a commitment to creating a safe, supportive environment.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Riverside Care and Rehabilitation Center
Madisonville, KY
08.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation for care continuity.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales Associates
Falcon Creek Boutique
Madisonville, KY
09.2022 - 11.2025
- Facilitated customer product selection to enhance shopping experience and satisfaction.
- Executed accurate transaction processing through point-of-sale systems to uphold financial integrity.
- Optimized merchandise displays to enhance product visibility and stimulate sales.
- Facilitated collaboration among team members to drive store objectives and enhance overall performance.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Brothers Bar-B-Que
Madisonville, KY
06.2020 - 04.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to ensure a pleasant shopping experience.
- Assisted in training new cashiers on operational procedures and customer service practices.
- Handled cash management responsibilities, including balancing registers at shift end.
- Greeted customers entering store and responded promptly to customer needs.
Education
Human And Social Services
Madisonville Community College
Madisonville, KYHigh School Diploma -
Penn Foster HighSchool
Scranton, PA08.2022
Skills
- Patient care
- Customer service
- Teamwork
- Problem-solving
- Time management
- Cash handling
- Retail sales
- Reliable team player
- Compassionate
Timeline
Certified Nursing Assistant
Riverside Care and Rehabilitation Center
08.2025 - Current
Sales Associates
Falcon Creek Boutique
09.2022 - 11.2025
Cashier
Brothers Bar-B-Que
06.2020 - 04.2022
Human And Social Services
Madisonville Community College
High School Diploma -
Penn Foster HighSchool