Addyson Wickersham
Victory Counseling
Richmond
2
Languages
10
years of professional experience
Experienced with maintaining and organizing medical records. Utilizes strong attention to detail and data management skills to ensure accurate and confidential patient information. Track record of enhancing office productivity through effective records management.
Healthcare professional with solid background in managing patient records and documentation. Known for precise record-keeping and maintaining confidentiality, contributing to streamlined operations. Focuses on collaboration and adaptability to meet evolving needs, ensuring accurate and efficient records management.
Work History
Medical Records Clerk
3 Years 11 Months- Collect, organize, and maintain client medical records in compliance with legal and organizational standards.
- Ensure the accuracy, completeness, and timely entry of medical documents into EHR systems.
- Respond to requests for medical records from authorized parties.
- Review records for accuracy and compliance.
- Process record releases, subpoenas, and other documentation requested in a timely and confidential manner.
- Handle incoming and outgoing calls regarding medical record requests.
- Perform other duties as assigned.
- Handle incoming and outgoing medical requests from insurance companies.
- Record missed appointments through medicaid.
Sales Account Executive
7 Months- I sold home coverage over the phone, making over 200 calls daily and averaging 1-5 sales per day.
- Facilitated communication with customers through incoming and outgoing calls
- Contributed to onboarding process by helping train new employees
Barista
2 Years 10 Months- Employed by Starbucks for nearly three years. Started at the location on Maple and Telegraph but transferred to this location in 2020. On a day-to-day basis I see and interact with over 500 people.
- Resolved customer complaints efficiently
- Conducted inventory checks for accurate stock levels
- Executed daily tasks promptly to maintain workflow
Front Desk
1 Year- Managed store operations independently. Checked in clothes that people dropped off, labeled them accordingly for someone to come pick up and get cleaned elsewhere. Processed payments for customer pickups. Organized cleaned clothes on racks and reconciled cash at closing.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma
May return to online Schooling at a later point to continue getting my degree in Computer Science, but I took a few months off to pursue other opportunities
GED
Earned my High school diploma
Skills
Microsoft Office proficiency
HIPAA regulations
Customer engagement
Friendly
hard-working
dedicated. Fast Learner
Web development
Positive attitude
HIPAA compliance knowledge
File organization
Scheduling appointments
Data security
Excellent computer skills
types over 90 wpm
Makes amazing customer connections and good customer service.
Customer service
Great problem solving
Office administration
Quality control checks
Quality assurance
Filing systems
Patient interaction
Billing and coding
Medical coding
LANGUAGES
English
Latin
Timeline
Medical Records Clerk
Victory Counseling
09.2022 - CurrentRead More
Sales Account Executive
Infinity
04.2022 - 11.2022Read More
Barista
Starbucks
08.2018 - 06.2021Read More
Front Desk
Lapels Dry Cleaning
01.2017 - 01.2018Read More
Troy High School
GED
Read More
Arizona State University
High School Diploma
Read More