Adrayanna Brown
Bodden Town
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. I am always willing and able to adapt to new challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work history
Operations Administrator
Butterfield Bank Cayman Islands
2022.12 - Current
- Handled confidential documents carefully to maintain privacy and security.
- Prioritized tasks effectively during high-pressure situations.
- Enhanced document quality by proofreading and correcting errors.
- Reviewed proofed documents to double-check work.
Customer Service Representative
Red Sail Sports
2022.03 - 2022.06
- Trained new hires for improved productivity and efficiency on the job floor.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Administrator
The Court House
2019.06 - 2021.08
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Increased efficiency of document retrieval with a well-organized filing system.
- Fostered a positive work environment with clear communication skills.
Busser and Hostess
Grand Old House
2018.10 - 2019.07
- Assisted servers in food delivery, contributing to prompt and efficient service.
- Ensured cleanliness of dining areas by swiftly clearing tables after guests' departure.
- Enhanced customer satisfaction by greeting and escorting guests to their tables.
Front Desk Assistant/Customer Service (Internship)
The Renaissance Villas
2017.03 - 2017.06
- Ensured smooth operation by managing front desk activities.
- Answered telephone calls to facilitate communication flow.
- Facilitated client communication by responding promptly to email queries.
- Maintained a tidy reception area, promoting a professional image.
Teachers Assistant (Internship)
Prospect Primary School
2015.10 - 2015.12
- Enhanced student engagement by facilitating interactive learning activities.
- Prepared classroom materials for effective teaching sessions.
- Assisted teachers with lesson planning, resulting in well-structured classes.
Education
Diploma -
John Gray High School
2011.09 - 2015.06
Certificate - Hospitality
University College Of The Cayman Islands (SHS)
2016.09 - 2017.06
Associates - Applied Science in Business Administration
University College of The Cayman Islands
2017.09 - 2022.06
Skills
- Communication skills
- Calm under pressure
- Time organization
- Microsoft office skills
Affiliations
- Photography
Timeline
Operations Administrator
Butterfield Bank Cayman Islands
2022.12 - Current
Customer Service Representative
Red Sail Sports
2022.03 - 2022.06
Administrator
The Court House
2019.06 - 2021.08
Busser and Hostess
Grand Old House
2018.10 - 2019.07
Associates - Applied Science in Business Administration
University College of The Cayman Islands
2017.09 - 2022.06
Front Desk Assistant/Customer Service (Internship)
The Renaissance Villas
2017.03 - 2017.06
Certificate - Hospitality
University College Of The Cayman Islands (SHS)
2016.09 - 2017.06
Teachers Assistant (Internship)
Prospect Primary School
2015.10 - 2015.12
Diploma -
John Gray High School
2011.09 - 2015.06