Adriana Florez
George Town,Cayman Islands
Summary
Dynamic Purchasing Assistant at Kirk Office Equipment with a proven track record in inventory management and vendor relations. Expert in Excel and relationship building, I consistently ensured optimal stock levels and timely deliveries, enhancing operational efficiency. Committed to professionalism and collaboration, I thrive in fast-paced environments while delivering exceptional results.
Overview
18
18
years of professional experience
Work History
Purchasing Assistant
kirk office equiptment
Cayman Island, George Town
07.2024 - Current
- Kept inventory within ideal minimum and maximum levels with skilled management.
- Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
- Vetted suppliers' prices, quality and delivery speed to help select optimal vendors.
- Worked closely with Accounts Payable department to resolve invoice discrepancies.
- Prepared detailed reports summarizing purchasing activities on a regular basis.
- Developed relationships with vendors to ensure timely delivery of goods.
- Monitored stock levels to ensure sufficient supplies were available at all times.
- Managed monthly purchase order shipments by deadline and cancellation dates.
- Maintained records of all purchases, pricing, and other important data.
Retail Operations Coordinator
Lees Office
09.2023 - Current
- Make sure the store runs smoothly with the day-to-day operations.
- Supervise cashiers and warehouse assistants.
- Coordinate deliveries
- Filing important documents
- Respond to complaints from customers
- Monitor team progress
- Ensure adherence to the laws and policies
- Close store and do end of day cash closing out
Grocery Clerk/Cashier
Kirk Market
11.2019 - 09.2023
- Cash
- Make sure customers get the best service
Assistant Classroom Teacher Volunteer
Red Bay Primary School
Cayman Island, George Town
02.2021 - 04.2021
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Engaged students in meaningful conversations about course material during class time.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Supervised students throughout day, both in classroom and outside during breaks.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Implemented behavior management strategies to maintain classroom discipline.
- I tutored students requiring extra help and gave additional practice work to help with their improvement.
- Encouraged active participation from all students while providing appropriate guidance when needed.
- Provided assistance to struggling learners by reinforcing concepts taught in class.
Worship Minister
First Bilingual Christian Church
11.2018 - 11.2019
- Engaged in pastoral counseling with individuals seeking spiritual direction or advice from the church leadership.
- Put together lyrics presentations for congregation and performers.
- Created media presentations for use during worship services.
- Coordinated special event worship, camp worship sessions and revivals.
Sales Associate
Lee’s Office Products
02.2016 - 05.2018
- Create Invoices
- Order items for stock
- Organise Customs paperwork / online entries
- Enter payments
- Handle confidential documents
- Write up checks
- Answer email inquiries
- Help customers with requests
- Make quotes
- Open accounts for new customers
- Manage QuickBooks
- Cashing
Customer Service Rep
Us Link
, Colombia
10.2013 - 06.2015
- Receive and dispatch customers packages
- Sign up customers for USA mailing address service
- Fill out Customs paperwork
- Manage cash
- Answer phone calls
- Answer emails
Store Clerk
Off The Peg
, Grand Cayman
02.2013 - 02.2013
- Open and close store
- Manage POS system
- Close daily sales
- Make bank deposits
- Attend customers
- Display jewellery and clothing
Customer Service Representative
KFC
, Grand Cayman
01.2011 - 02.2013
- Interact with customers
- Collect money and use the point-of-sale program
- Preparation and display of food
- Follow food and safety guidelines
- Kept store clean
- Greet the customers
- Make sure customers get service
Call Center Sales Agent
SITEL Colombia
, Colombia
02.2007 - 11.2010
- Responsible for customer service and online sales at the call center, created to help customers that have low income
- Tracfone
- Virgin mobile
- Assurance Wireless
- Sprint
- Transfer calls to the appropriate department
- Update customers account with the correct information
- Program customers cell phones
- Sell packages to customers that call and need special services added to their Phones
- Photocopy documents
- Maintained customers up to date with their accounts
- Keep track in the system of customer claims and give the proper solution
- Assign paperwork for customers that need Medicare in the U.S.A.
- Handled incoming customer inquiries via phone calls and emails, providing accurate information in a timely manner.
- Followed up on sales leads through outbound calling.
- Resolved customer complaints professionally and efficiently, escalating issues as needed.
English Tutor
SENA Institution
, Colombia
01.2008 - 01.2009
- Assign courses to students
- Organized courses
- Qualify exams
- Tutoring on video calls when needed
- Tutoring sending emails and necessary paper work
- Preparing classes, working with deadlines for myself as for students
- Use the adequate program and skills to make an online class more productive and attractive to students
Education
Certification Course - HR Manager: Planning recruitment and selection process, immigration processes, performance evaluation, training development, etc.
UCCI
Cayman Island01.2013
Computer Technologies -
CECEP
Colombia01.2005
High School Diploma - Physics, Math, Religious Education, Biology, Science, History, English, Spanish
Junín Institution
Colombia01.1999
Primary education - Read, Write, Basics, Math, English, Spanish, Biology
Escuela Francisco Jose de Caldas
Colombia01.1991
Associate - Primary Education
UCCI
Cayman islandSkills
- Excel
- PowerPoint
- Access
- Publisher
- Outlook
- Internet
- QuickBooks
- POS systems
- Attention to detail
- Time management
- Relationship building
- Team collaboration
- Professionalism
References
- Maryory, Cayman Airways, 926-6292
- Pastor Dino Robinson, Biomedical - HSA, 916-7337
- Reyna Scott, Senior Accountant – Water Authority, 916-8156
Personal Information
- Date of Birth: 11/28/82
- Nationality: Colombian / RERC
Languages
English
First Language
Spanish
Advanced (C1)
C1
Affiliations
- On my day off, I work at my church as a Teacher. Giving back to the community and working with children, helping them with homework, and counseling
References
References available upon request.
Timeline
Purchasing Assistant
kirk office equiptment
07.2024 - Current
Retail Operations Coordinator
Lees Office
09.2023 - Current
Assistant Classroom Teacher Volunteer
Red Bay Primary School
02.2021 - 04.2021
Grocery Clerk/Cashier
Kirk Market
11.2019 - 09.2023
Worship Minister
First Bilingual Christian Church
11.2018 - 11.2019
Sales Associate
Lee’s Office Products
02.2016 - 05.2018
Customer Service Rep
Us Link
10.2013 - 06.2015
Store Clerk
Off The Peg
02.2013 - 02.2013
Customer Service Representative
KFC
01.2011 - 02.2013
English Tutor
SENA Institution
01.2008 - 01.2009
Call Center Sales Agent
SITEL Colombia
02.2007 - 11.2010
Certification Course - HR Manager: Planning recruitment and selection process, immigration processes, performance evaluation, training development, etc.
UCCI
Computer Technologies -
CECEP
High School Diploma - Physics, Math, Religious Education, Biology, Science, History, English, Spanish
Junín Institution
Primary education - Read, Write, Basics, Math, English, Spanish, Biology
Escuela Francisco Jose de Caldas
Associate - Primary Education
UCCI
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