Adrianna D. Hill
Covington
Summary
Experienced with veterinary office procedures and client care. Utilizes excellent communication and organizational skills to facilitate smooth operations. Knowledge of medical terminology and record-keeping ensures accurate and efficient practice management.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist
Kyle Veterinary Hospital
08.2024 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
Veterinary Technician
Noah’s Ark Animal Clinic
10.2021 - 01.2022
- Assist the DR in the exam rooms.
- Obtained relevant health history and information from clients to maintain medical orders
- Fill meds for animals to take home.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
Education
Associate of Science - Biology
Cincinnati State Technical And Community College
Cincinnati, OH05-2024
BS - Biology
Northern Kentucky University
Highland Heights, KY05.2026
High School Diploma - undefined
Winton Woods High School
Forest Park, OH01.2018
Skills
- Teamwork and Collaboration
- Customer Service
- Animal Handling
- Microsoft Office
- Cleaning and Sanitizing
- Billing and Invoicing
Timeline
Veterinary Receptionist
Kyle Veterinary Hospital
08.2024 - Current
Veterinary Technician
Noah’s Ark Animal Clinic
10.2021 - 01.2022
High School Diploma - undefined
Winton Woods High School
Associate of Science - Biology
Cincinnati State Technical And Community College
BS - Biology
Northern Kentucky University
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