ADRIENN MAJOROS
Grand Cayman
Summary
Experienced Dining Room Attendant with a proven track record in food service environments. Known for delivering exceptional guest service and catering to seating preferences and special requests to ensure customer satisfaction. Possessing a friendly and professional demeanor, eager to thrive in a fast-paced restaurant environment. With a strong foundation of service industry expertise, brings a deep understanding of effective table management and guest interaction. Adaptable and quick to learn new tasks, ready to utilize and enhance communication and customer service skills in a Server role.
Overview
17
17
years of professional experience
Work History
Team Leader, MOD, Bartender, Server
The Group LTD
09.2019 - Current
- Manager on duty, assisting with payroll, time management, doing inventory for food and beverage, daily cashout, transfers between locations in the inventory system (Marketman), PDL orders for kitchen
- Construct daily schedule for staff.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Waitress
The Wharf, Grand Old House Restaurant
11.2017 - 08.2019
- Providing excellent service to ensure satisfaction
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Informing customers of daily specials, offering menu recommendations, taking orders, and delivering food and beverages.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
General Assistant
Blu Restaurant
06.2015 - 11.2017
- Taking reservations, creating seating plans
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Executed administrative tasks to maintain accurate records, documentation, and data entry.
- Spearheaded new employee orientation for efficient onboarding process.
Maitre’d, earlier Waitress
MS Serenity MS Serenade II
03.2011 - 10.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress/ Team leader
Perk Café Kft.
09.2007 - 02.2011
- Increased sales significantly by upselling higher-end products to customers.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Trained new cafe workers in sales, customer service, and safety.
Education
Mixology Course - Hospitality Management
Bols Mixer Academy
02.2012
Associate of Arts - Fashion Design
Fasion Model School
Budapest, Hungary 06-2003
Skills
- Microsoft
- Excel
- Aloa front of house, back of house basic
- Micros
- Time Management
- Communication skills
Hobbies and Interests
- Yoga
- Traveling
- History
Personal Information
- Date of Birth: 04/13/83
- Gender: Female
- Nationality: Hungarian
- Marital Status: Single, 1 child
Timeline
Team Leader, MOD, Bartender, Server
The Group LTD
09.2019 - Current
Waitress
The Wharf, Grand Old House Restaurant
11.2017 - 08.2019
General Assistant
Blu Restaurant
06.2015 - 11.2017
Maitre’d, earlier Waitress
MS Serenity MS Serenade II
03.2011 - 10.2014
Waitress/ Team leader
Perk Café Kft.
09.2007 - 02.2011
Mixology Course - Hospitality Management
Bols Mixer Academy
Associate of Arts - Fashion Design
Fasion Model School
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