Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Getwell health ( American Pain Institute )
Louisville
01.2018 - Current
Maintained accurate patient records using electronic health record systems.
Prepared examination rooms and ensured cleanliness and organization.
Collected vital signs and documented patient information promptly.
Scheduled patient appointments and managed front desk operations efficiently.
Educated patients on treatment plans and medication usage effectively.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Scheduled appointments for patients via phone and in person.
Collected samples from patients for laboratory testing purposes.
Organized patient charts before each day's clinic sessions began.
Registered new patients into practice management software program accurately entering demographic information.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Contacted pharmacies to submit and refill patients' prescriptions.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Collected, labeled and stored laboratory specimens properly prior to testing.
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Front Office Manager
America's Best Inn and Suites
Clarksville
06.2000 - 01.2018
Managed staff scheduling, optimizing coverage for busy periods and events.
Resolved guest complaints promptly, maintaining a positive hotel reputation.
Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Handled payment processing and provided customers with receipts and proper bills and change.
Greeted visitors warmly and directed them to appropriate departments.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Clinical Director / Nurse Practitioner at American Pain Institute, Inc. / GetWell Health SystemClinical Director / Nurse Practitioner at American Pain Institute, Inc. / GetWell Health System
Head Of Call-Center /Insurance Verification Specialist at North American Spine And Pain InstituteHead Of Call-Center /Insurance Verification Specialist at North American Spine And Pain Institute
DIRECTOR OF OPERATIONS and CLINICAL COORDINATOR at Integrative Pain Centre and Northern Arizona Pain InstituteDIRECTOR OF OPERATIONS and CLINICAL COORDINATOR at Integrative Pain Centre and Northern Arizona Pain Institute