Al Bertram
Melbourne
Summary
Results-driven Territory Manager with expertise in customer relationship management and sales strategy. Proven track record of increasing revenue through targeted marketing and strong client relationships.
Overview
16
16
years of professional experience
Work History
Territory Manager
Ferguson Enterprises LLC
Sharonville, OH
09.2017 - Current
- Developed strategic territory plans to optimize customer engagement and revenue growth.
- Led cross-functional teams to implement operational improvements and enhance service delivery.
- Analyzed market trends to identify new business opportunities and inform sales strategies.
- Mentored junior team members, fostering skill development and promoting best practices in sales techniques.
- Established strong relationships with key clients, resulting in improved customer retention rates.
- Executed targeted marketing campaigns that increased brand awareness within assigned territories.
Inside Sales Representative
Ferguson Enterprises LLC
Sharonville, OH
05.2010 - Current
- Cultivated relationships with clients to identify needs and provide tailored solutions.
- Conducted product demonstrations to showcase features and benefits to prospective customers.
- Collaborated with cross-functional teams to ensure seamless order processing and customer satisfaction.
- Implemented sales strategies that increased customer engagement and retention rates.
- Mentored junior sales staff, fostering skill development and knowledge sharing within the team.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Managed friendly and professional customer interactions.
Education
Bachelor of Science - Organizational Leadership
Northern Kentucky University
Newport, Kentucky, KY05-2010
Skills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Goals and performance
- Sales expertise
- Lead prospecting
- Sales forecasting
- Account servicing
- Relationship building
- Business growth
- Sales presentations
- Product demonstrations
- Contract negotiation
- Brand promotion
- CRM software
- Vendor management
- Event networking
Timeline
Territory Manager
Ferguson Enterprises LLC
09.2017 - Current
Inside Sales Representative
Ferguson Enterprises LLC
05.2010 - Current
Bachelor of Science - Organizational Leadership
Northern Kentucky University