Alaina Middleton
Mount Washington
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Barista
Seven Brew
Mount Washington
01.2025 - Current
- Prepared high-quality coffee beverages following Seven Brew standards.
- Maintained cleanliness and organization of the work area throughout shifts.
- Engaged with customers to provide excellent service and product recommendations.
- Operated espresso machines and other equipment efficiently during busy hours.
- Assisted in training new team members on beverage preparation techniques.
- Stocked ingredients and supplies to ensure smooth daily operations.
- Followed health and safety guidelines while handling food and beverages.
- Collaborated with team members to enhance overall customer experience.
Server
Cracker Barrel
Louisville
11.2023 - 12.2024
- Provided excellent customer service to enhance dining experiences.
- Took and processed food and beverage orders accurately.
- Maintained cleanliness of dining area and tables throughout shifts.
- Engaged with customers to address inquiries and resolve issues swiftly.
- Set up dining area for special events and large parties as needed.
- Followed health and safety regulations to ensure a safe environment for guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bullitt East High School
Mount Washington, KYSome College (No Degree) - Social Work
University of Louisville
Louisville, KYSkills
- Customer engagement
- Team collaboration
- Dining area maintenance
- Conflict resolution
- Communication skills
- Time management
Timeline
Barista
Seven Brew
01.2025 - Current
Server
Cracker Barrel
11.2023 - 12.2024
Bullitt East High School
Some College (No Degree) - Social Work
University of Louisville