Aldina Camovic
Louisville
Summary
Dynamic Billing and Enrollment Specialist Rep 3 at Humana, adept in CRM software and problem resolution. Demonstrated expertise in managing complex cases and conducting Accurint checks, showcasing exceptional attention to detail and a strong work ethic. Proven track record of enhancing team efficiency and improving client relationships through effective communication and time management skills.
Overview
14
14
years of professional experience
Work History
Billing and Enrollment Special List Rep 3
Humana
07.2011 - Current
Work daily Pend Key's
Complete daily CRM Cases
Complete daily Accurint checks for the team.
Act as SME
Working the Mailboxes (mainly FL MMA and AEC)
Work daily reports assigned to me
Education
Associate of Applied Science - Criminal Justice
Jefferson Community And Technical College
Louisville, KY05-2004
Skills
- Problem resolution
- Time management
- Relationship building
- Attention to detail
- Verbal communication
- Written communication
- CRM software
- Multitasking
- Positive attitude
- Work ethic
- Problem-solving
- Researcher
Star Award
I received a star award while working the FL MMA mailbox. The individual reached out to my supervisor to let her know how well I handled the situation and how helpful I was to her.
Languages
Bosnian
Native or Bilingual
Timeline
Billing and Enrollment Special List Rep 3
Humana
07.2011 - Current
Associate of Applied Science - Criminal Justice
Jefferson Community And Technical College
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