Aleksandra Smith
Summary
Committed and hardworking individual with over 10 years of experience in fields related to customer service and sales. Reliable and friendly candidate offering unmatched transactional accuracy and multi-tasking aptitude. Creative problem-solver versed well in working with diverse groups or independently.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cashier / Retail Sales Clerk
Office Supply
02.2022 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged, organized and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Spa Coordinator
Ritz Carlton Hotel
10.2021 - 12.2021
- Maintained solid knowledge base of all spa and resort products and services.
- Answered questions about spa, treatments offered and spa's amenities.
- Acted as first point of contact and set appointments for prospective clients.
- Upsold additional services and products to maximize sales opportunities.
La Prairie Beauty Advisor
Kirk Freeport
04.2012 - 04.2020
- Identified skin care needs of customers to provide assistance in choosing best products through consultation.
- Managed efficient cash register operations.
- Participated in special events and promotions to achieve both personal and departmental goals.
- Promoted products and services to increase sales numbers and exceed sales targets.
Cruise Attendant
CroisiEurope River Ships
01.2011 - 12.2012
Stateroom Steward /Sales Associate /Beauty Specialist
Carnival Cruise
01.2004 - 01.2011
Sales & Customer Consultant
Polish Telecom
01.2003 - 01.2004
Fino Gdansk
Books Factory
01.2000 - 01.2001
Education
University of Gdansk
Poland1999
Secondary School (XIX Lo. Gdansk)
Poland1995
Primary School (S.P.31 Gdansk)
Poland1987
Skills
- Diamond Customer Service (Toronto, Canada)
- Travel Retail Americas Training Certification (Cartagena, Colombia)
- La Prairie Seminar Certification & Category B Driving License (Punta Cana, Dominican Republic)
- Office Management Training Certification (Grand Cayman, Cayman Islands)
- ESTA approved travel documentation which enables travel to USA and Canada
- English Language Proficiency
- Bilingual (Polish & English)
Certification
- Diamond Customer Service (Toronto, Canada)
- Travel Retail Americas Training Certification (Cartagena, Colombia)
- La Prairie Seminar Certification & Category B Driving License (Punta Cana, Dominican Republic)
- Office Management Training Certification (Grand Cayman, Cayman Islands)
- ESTA approved travel documentation which enables travel to USA and Canada
- English Language Proficiency
- Bilingual (Polish & English)
Timeline
Cashier / Retail Sales Clerk
Office Supply
02.2022 - 05.2022
Spa Coordinator
Ritz Carlton Hotel
10.2021 - 12.2021
La Prairie Beauty Advisor
Kirk Freeport
04.2012 - 04.2020
Cruise Attendant
CroisiEurope River Ships
01.2011 - 12.2012
Stateroom Steward /Sales Associate /Beauty Specialist
Carnival Cruise
01.2004 - 01.2011
Sales & Customer Consultant
Polish Telecom
01.2003 - 01.2004
Fino Gdansk
Books Factory
01.2000 - 01.2001
University of Gdansk
Secondary School (XIX Lo. Gdansk)
Primary School (S.P.31 Gdansk)
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