Alexandra Fretthold
Lexington
Summary
Experienced bartender with 10 years of experience focused on enhancing customer satisfaction and increasing beverage sales. Skilled in creating unique variations of classic cocktails and incorporating new culinary elements into drinks. Proficient in bar upkeep and cleanliness, with a deep understanding of a wide range of beers, spirits, wines, and cocktails. Collaborative team player who excels at fulfilling customer requests in tandem with coworkers, ensuring a well-maintained and fully stocked bar for efficient service delivery.
Overview
9
9
years of professional experience
Work History
Bartender
Keenland hospitality
04.2018 - Current
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Prepare and serve alcoholic beverages including wine beer and craft cocktails to 500-1000 patrons per shift.
- Studied and memorized 75+ popular and custom cocktail recipes, dozens of local beers and wines to give quality recommendations to guests.
- Handle and process $5,000+ in transactions per shift including credit, debit and cash payments.
Bartender
Ramseys Diners
07.2024 - 07.2025
- Crafted signature cocktails while adhering to industry standards and safety protocols.
- Provided exceptional customer service, ensuring a welcoming environment for patrons.
- Managed inventory levels, restocking supplies efficiently to maintain seamless operations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Lead Bartender
Bella Cafe & Grille
04.2023 - 07.2024
- Enhanced classic cocktail recipes to match new culinary offerings.
- Cultivated a social atmosphere by encouraging interaction among patrons with lively discussions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Prepared mixed drinks according to standard recipes.
- Estimated daily beverage consumption to maintain proper inventory levels.
- Poured wine, beer and cocktails for patrons.
Bartender
Brick Oven Pizzeria And Pub
01.2023 - 04.2023
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Handle and process $2,000+ in transactions per shift including credit, debit and cash payments.
- Cleansed glasses with sanitizing solution after each use.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Monitored bar inventory and promptly restocked low items before depletion.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bartender
Delaware North
01.2019 - 03.2023
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Effectively multitasked within fast-paced environment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted customers and provided excellent customer service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Poured wine, beer and cocktails for patrons.
- Assisted in setting up the bar for service shift.
- Attended regular training sessions to stay updated on new products or trends.
- Performed opening and closing duties including restocking supplies.
- Stocked ice bins and coolers as needed throughout shift.
Head Bartender
Brooklyn Pizza Parlor
01.2017 - 03.2018
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Handled food orders from customers seated at the bar.
- Produced and balanced daily and weekly sales reports to determine generated revenue.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Processed above-average daily revenue and consistently met targets for special events and promotions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bartender
World Of Beer
04.2016 - 01.2017
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Greeted frequent visitors by name and explained new promotions.
- Stocked bar with beer, wine, liquor and related supplies.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Education
CNA - undefined
Simmons And Holiday Vocational School
Olympia, WA01.2015
High School Diploma - undefined
Front Range Community College
Westminster, CO03.2009
Skills
- Food Service
- Food Preparation
- Payment Processing
- Health Codes Compliance
- Menu Memorization
- Suggestive Selling
- Responsible Alcohol Service
- Safe Serving Knowledge
- Engaging Personality
- Wine and Liquor Expertise
- Cocktail List Development
- Point of Sale Systems
- Strong multitasking
- Highly reliable
- Team player attitude
Timeline
Bartender
Ramseys Diners
07.2024 - 07.2025
Lead Bartender
Bella Cafe & Grille
04.2023 - 07.2024
Bartender
Brick Oven Pizzeria And Pub
01.2023 - 04.2023
Bartender
Delaware North
01.2019 - 03.2023
Bartender
Keenland hospitality
04.2018 - Current
Head Bartender
Brooklyn Pizza Parlor
01.2017 - 03.2018
Bartender
World Of Beer
04.2016 - 01.2017
CNA - undefined
Simmons And Holiday Vocational School
High School Diploma - undefined
Front Range Community College
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