Alexandra Kramer
Florence
Summary
Professional with a strong background in cold weather operations, focusing on safety and efficiency. Demonstrated ability to adapt to changing conditions while maintaining high standards in deicing procedures and equipment handling. Recognized for effective communication and precise execution in team environments.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Menzies Aviation
06.2025 - Current
- Operated ground support equipment to ensure timely aircraft servicing.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
De-icer
IDS
11.2020 - Current
- Applied chemical agents to remove ice and snow, enhancing surface traction for aircraft.
- Monitored weather patterns to anticipate and respond promptly to changing conditions.
- Collaborated with team members to execute efficient deicing operations during peak demand periods.
- Conducted routine maintenance checks on deicing machinery, ensuring optimal performance and safety standards.
- Trained new staff on proper deicing techniques and safety protocols to enhance operational efficiency.
- Collaborated with ground crew members to facilitate smooth transitions between deicing and other pre-flight procedures.
- Addressed issues promptly when identified during inspections, ensuring corrective actions were taken swiftly to maintain safety standards.
- Enhanced aircraft safety by thoroughly deicing and removing snow, ice, and frost from planes.
- Assisted in training new team members on proper deicing procedures and safety protocols.
Delivery Driver
Papa John's Pizza
01.2020 - 10.2020
- Navigated local routes to ensure timely deliveries and customer satisfaction.
- Maintained accurate records of deliveries and payments for efficient transaction processing.
- Communicated effectively with customers regarding order status and delivery timelines.
- Inspected delivery vehicle regularly to ensure safety and compliance with regulations.
Ramp Agent
DHL
06.2018 - 05.2019
- Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Education
Dixie Heights High School
Erlanger, KYSkills
- Problem-solving
- Ramp service
- Team leadership
- Dependable and responsible
- Inclement weather tolerance
- New agent training
- Deicing of aircraft
- Arrival/departure procedures
- Willing to learn
- Critical thinking
- Attention to detail
- Visual inspection
Timeline
Ramp Agent
Menzies Aviation
06.2025 - Current
De-icer
IDS
11.2020 - Current
Delivery Driver
Papa John's Pizza
01.2020 - 10.2020
Ramp Agent
DHL
06.2018 - 05.2019
Dixie Heights High School