Alexis Blincoe
Bardstown
Summary
Handle all aspects of order fulfillment, inventory organization and stock management. Skilled trainer and mentor with solid understanding of policy and procedure implementation. Quick learner with highly productive nature and superior work ethic. Highly-motivated employee with a desire to take on new challenges.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Fulfillment Lead
Lowes Home Improvment
Bardstown
07.2024 - Current
- Supervised team performance and provided constructive feedback regularly.
- Resolved customer inquiries related to order status and fulfillment issues.
- Provided guidance and support to team members in order to meet daily goals.
- Selected products and items from shelves and pallets for customer orders.
- Operated forklift and pallet jack to transport heavy loads.
- Processed inventory check-ins and check-outs to fulfill customer orders.
- Communicated with vendors to obtain updates on special order statuses.
Head Cashier
Lowes Home Improvment
Bardstown
05.2022 - 07.2024
- Trained and mentored new cashiers on company policies and customer service standards.
- Monitored cashier performance and provided feedback for improvement.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
Fulfillment Associate
Lowes Home Improvment
Bardstown
08.2020 - 05.2022
- Processed customer orders efficiently for timely fulfillment and delivery.
- Communicated effectively with customers regarding order status and inquiries.
- Maintained clean staging locations to ensure enough space for income orders.
Customer Service Cashier
Lowes Home Improvment
Bardstown
11.2019 - 08.2020
- Actively listened to customers, handled concerns quickly and effectively.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Answered incoming phone calls from customers regarding product availability or store locations.
Cashier
Walmart
Bardstown
06.2016 - 08.2017
- Assisted customers with product inquiries and recommendations.
- Maintained a clean and organized checkout area.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card
Education
Bethlehem High School
Bardstown, KySkills
- Team supervision
- Inventory management
- Order fulfillment
- Forklift operation
- Customer communication
- Staff training
- Problem solving
- Time management
Timeline
Fulfillment Lead
Lowes Home Improvment
07.2024 - Current
Head Cashier
Lowes Home Improvment
05.2022 - 07.2024
Fulfillment Associate
Lowes Home Improvment
08.2020 - 05.2022
Customer Service Cashier
Lowes Home Improvment
11.2019 - 08.2020
Cashier
Walmart
06.2016 - 08.2017
Bethlehem High School