Alexis Cline
Elizabethtown
Summary
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Registration Representative
Flaget Memorial Hospital
Bardstown
02.2025 - Current
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Followed up on outstanding balances due from insurance companies or patients.
- Responded to inquiries from patients, families, physicians, and other healthcare personnel.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Updated patient information in database regularly to ensure accuracy of records.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Provided support to the clinical staff with registration issues or concerns.
- Communicated with patients with compassion while keeping medical information private.
- Answered general questions about hospital policies and services provided.
- Managed high volume of incoming calls while maintaining professional demeanor.
- Greeted patients and answered questions regarding registration process.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Assisted with scheduling appointments, verifying benefits and authorizations for procedures.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Educated patients on their rights as well as hospital policies related to care delivery.
- Verified insurance eligibility through online portals or by phone calls.
- Provided assistance to nursing staff during peak times at front desk area.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Performed quality assurance checks on all registrations to ensure accuracy of data entry.
Nursing Assistant
Baptist Health Hardin Hospital
Elizabethtown
10.2023 - 01.2025
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Turned and repositioned bedridden patients to prevent bedsores.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Reported environmental risks or equipment malfunctions to supervisor.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Collected specimens from patients for laboratory testing purposes.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Engaged with patient family and friends to provide courteous visit experience.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Recorded patient conditions and vital signs before and after medical operations.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Planned and served meals and snacks to patients according to prescribed diets.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Ensured that all equipment was functioning properly prior to use.
- Answered patient call signals and signal lights to determine patients' needs.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Provided emotional support to family members during difficult times.
- Implemented fall prevention techniques as specified in plan of care.
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
Elizabethtown
12.2021 - 01.2024
- Collected specimens from patients for laboratory testing purposes.
- Monitored and recorded fluid intake and output levels according to established standards.
- Provided education about self-care techniques related to physical disabilities or chronic illnesses.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Participated in interdisciplinary team meetings to discuss patient progress and plan further interventions.
- Turned and repositioned bedridden patients to prevent bedsores.
- Reported changes in patient condition to supervising RNs or physicians.
- Assisted with rehabilitation activities such as ambulation assistance, range-of-motion exercises, transfer training, gait training, balance training, wheelchair mobility training.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted patients with personal hygiene tasks such as bathing or dressing when needed.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Responded promptly to emergency situations by following established protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Instructed patients on proper use of assistive devices such as crutches or canes.
- Assisted family members in understanding the rehabilitative process for their loved ones.
- Encouraged positive attitudes towards recovery during interactions with patients.
- Monitored and measured clients' vital signs and recorded gathered data into patient charts.
- Answered patient call signals and signal lights to determine patients' needs.
- Conducted daily rounds to monitor patient progress and vital signs.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Observed and documented patient behavior, reactions, and responses to treatments.
Crew Member
Burger King
Cecilia
08.2018 - 09.2020
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Interacted pleasantly with guests to deliver quality customer service.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Upheld high standards of productivity and quality in operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Packed fast food products in approved containers, cups, and bags.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
High School Diploma -
Central Hardin High School
Cecilia, KY05-2020
Skills
- Patient registration
- Insurance verification
- Medical record management
- Appointment scheduling
- Data entry accuracy
- Customer service
- Problem solving
- BLS certified
- Blood Draw
Certification
- BLS Certification
Timeline
Patient Registration Representative
Flaget Memorial Hospital
02.2025 - Current
Nursing Assistant
Baptist Health Hardin Hospital
10.2023 - 01.2025
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
12.2021 - 01.2024
Crew Member
Burger King
08.2018 - 09.2020
High School Diploma -
Central Hardin High School