Alexis Downey
Bardstown
Summary
Dedicated and motivated professional with years of experience in bookkeeping, accounting, retail, and customer-focused roles. I’ve built a strong background in management, accounting, and daily business operations, with the ability to balance multiple responsibilities while keeping customer service a top priority. I’m known for being organized, detail-oriented, and approachable, with strong communication and problem-solving skills. I adapt quickly to new systems and processes and take pride in contributing to both team success and overall business growth. Currently completing my degree in Business and Accounting to continue strengthening my financial and leadership expertise.
Overview
2026
2026
years of professional experience
Work History
Manager, Accounts and Finance
Paradise Pools
Elizabethtown, KY
06.2015 - Current
- Began as an Office Assistant, managing invoices, accounts payable, and daily administrative operations.
- Promoted to oversee account reconciliation and maintain accurate customer financial records.
- Currently manage the company storefront, including staff scheduling, customer service, inventory control, and sales operations.
- Perform full-cycle accounting functions, including budgeting, financial reporting, and vendor management.
- Develop and maintain efficient office systems to improve accuracy, organization, and cross-department workflow.
- Act as the primary liaison between customers, suppliers, and internal teams to ensure seamless operations and high levels of customer satisfaction.
Sales Representative, Customer Service
Donna Sharp
Shepherdsville, KY
2014 - 07.2015
- Selected to transition from retail operations to the corporate office to support national wholesale sales and customer accounts.
- Partner with sales representatives across the United States to drive revenue growth, support territory development, and strengthen retail partnerships.
- Collaborate directly with retail clients to identify opportunities to increase sell-through, optimize inventory levels, and expand product offerings.
- Serve as a primary point of contact for customers, managing order processing, shipping coordination, inventory inquiries, and account support.
- Provide strategic sales support by analyzing customer needs and recommending products that align with market demand.
- Maintain strong relationships with retailers, suppliers, and internal teams to ensure seamless communication and operational efficiency.
Sales Associate
House of Quilts
Shepherdsville, KY
02.2013 - 2014
- Began as a Retail Associate and promoted to Manager after two years based on performance, leadership, and operational reliability.
- Managed daily store operations, including opening and closing procedures, cash reconciliation, and bank deposits.
- Delivered personalized customer service, educated shoppers on product quality and value, and drove sales through informed recommendations.
- Maintained visually compelling merchandising displays to enhance customer experience and maximize product visibility.
- Processed shipments, maintained organized inventory, and ensured accurate stock levels.
- Trained and onboarded new hires, setting performance expectations and maintaining service standards.
- Prepared and reviewed sales and accounting reports to monitor store performance and support business decisions.
Education
High School Diploma -
Penn Foster
Associate of Science - Business Administration, Accounting
Elizabethtown Community And Technical College
Elizabethtown, KY05-2026
Skills
- Revenue Growth & Account Development
- Customer Relationship Management
- Team Leadership & Staff Training
- Retail & Operations Management
- Full-Cycle Accounting (AR/AP & Reconciliation)
- Financial Reporting & Budgeting
- QuickBooks (ERP System)
- Inventory & Order Management
- Cross-Department Coordination
Timeline
Manager, Accounts and Finance
Paradise Pools
06.2015 - Current
Sales Associate
House of Quilts
02.2013 - 2014
Sales Representative, Customer Service
Donna Sharp
2014 - 07.2015
High School Diploma -
Penn Foster
Associate of Science - Business Administration, Accounting
Elizabethtown Community And Technical College