Alexis Raines
Manchester
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Shift Lead
Rodney Bowling
Manchester
09.2023 - Current
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Ensured that all safety protocols were followed at all times.
- Identified opportunities for operational improvements and communicated them to management.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Performed administrative tasks including filing documents, data entry.
- Responded to customer inquiries and complaints in a professional manner.
- Conducted regular inventory checks to maintain accurate stock levels.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Handled cash register transactions accurately while providing excellent customer service.
- Trained new employees on company policies, procedures, and job duties.
- Assisted in the training of new employees.
- Completed opening and closing duties to facilitate business operations.
- Documented receipts, employee hours and inventory movement.
Education
High School Diploma -
Clay County High School
Manchester, KY05-2025
Skills
- Communication
- Safety protocol compliance
- Guest service
- Daily reporting
- Staff motivation
- Data entry
Accomplishments
- Nursing pipeline
References
References available upon request.
Timeline
Shift Lead
Rodney Bowling
09.2023 - Current
High School Diploma -
Clay County High School