ALIMA NDIAYE
Bowling Green
Summary
Dynamic Global Business student with proven success in enhancing student engagement and marketing initiatives. Leveraged leadership and cross-cultural collaboration to create impactful experiences across various settings, driving participation and community involvement.
Overview
5
5
years of professional experience
Work History
Front Desk Assistant
Western Kentucky Housing and Residence Life
Bowling Green
11.2025 - Current
- Facilitated smooth room check-in and checkout procedures for residents throughout academic year
- Delivered customer service and administrative support to enhance resident and guest experience
- Support residents with maintenance requests and housing concerns
- Managed key distribution processes to ensure building security
- Enforce university housing policies while promoting a safe residential environment
- Utilize StarRez and Maxient systems to document visitor access and incident reports
- Process and log packages using Notifii Package Tracking software
Global Ambassador
International Student Services at Western Kentucky University
Bowling Green
08.2025 - 05.2026
- Guided international students through transition to university life, enhancing their acclimatization and engagement
- Promoted student involvement and facilitated leadership development opportunities, fostering a sense of community
- Collaborated with staff and student leaders to create inclusive experiences
- Developed social media content strategies for marketing campaigns, increasing outreach and engagement.
Board Member
Gordon Ford College of Business Dean's Student Advisory Council
Bowling Green
08.2025 - 05.2026
- Collaborated with faculty, staff, and student leaders to enhance student engagement initiatives, fostering a more active campus community
- Provided feedback on student programs, contributing to increased student participation and satisfaction within the college
- Collaborated with faculty to address student concerns and enhance academic experiences.
- Organized events to promote student engagement and foster community within the college.
- Facilitated meetings to discuss strategic initiatives and student feedback with administration.
Front Desk Assistant
Student Athlete Success Center
Bowling Green
08.2025 - 12.2025
- Facilitated daily front desk operations for student-athletes and guests, ensuring smooth service and support
- Answered phone calls and responded to student inquiries professionally
- Maintained comprehensive study hall records using TutorTrac software to support academic monitoring
- Created and organized spreadsheets and administrative documents to streamline office processes
- Monitored computer lab activities to ensure a productive environment
Athletics Marketing & Promotions Intern
Western Kentucky Athletics Marketing and Promotions
Bowling Green
08.2024 - 12.2024
- Contributed to marketing and promotional efforts for WKU Athletics programs, enhancing awareness and engagement
- Developed marketing plans and fan engagement strategies for assigned sports, fostering increased participation
- Promoted athletic events across campus and distributed marketing materials, driving attendance and visibility
- Supported game-day operations including promotions, giveaways, music coordination, and fan interaction
- Assisted with sponsored promotions and in-game entertainment execution
- Worked special events including Fan Days and Hilltopper Hysteria
Student Recruiter
DUNIS Africa
01.2023 - 01.2024
- Coordinated student activities, clubs, and union operations across multiple campuses to enhance student engagement
- Organized orientation programs and integration events for incoming students
- Planned logistics for school activities, partner university visits, and recruitment events
- Promoted academic programs through networking events and outreach initiatives to increase program visibility and interest
- Conducted school visits and managed prospective student follow-ups
- Assisted with admissions processes, including sending acceptance letters and tracking applications
- Developed social media live session topics and coordinated guest participation to foster community interaction and support for prospective students
- Trained new staff members across multiple campuses
Student Ambassador
DUNIS Africa
Dakar
01.2021 - 01.2023
- Assisted with student recruitment initiatives and outreach efforts
- Hosted weekly Instagram Live sessions to promote student engagement
- Managed social media engagement and community communication
- Coordinated logistics for school events and activities
- Communicated with students and families through email correspondence
Education
Bachelor of Science - Global Business
Western Kentucky University
Bowling Green, KY08-2026
Bachelor of Science - Management
DUNIS Africa
Dakar, Senegal05-2023
Baccalauréat -
Cours Sacré-Cœur de Dakar
Dakar, Senegal01-2020
Skills
- Customer Service
- Customer Interaction
- Administrative Support
- Organization
- Planning
- Problem Resolution
- Problem-Solving
- Adaptability
- Microsoft Excel
- Tableau
- Google Analytics
- Communication
- Interpersonal Communication
- Leadership
Leadership Experience
- Global Ambassador, International Student Services at Western Kentucky University, Bowling Green, KY, 08/01/25, 05/01/26, Supported international students during their transition to university life, Led educational and engagement sessions for new students, Encouraged student involvement and leadership development opportunities, Collaborated with staff and student leaders to create inclusive experiences
- Board Member, Gordon Ford College of Business Dean's Student Advisory Council, Bowling Green, KY, 08/01/25, 05/01/26, Collaborated with faculty, staff, and student leaders to improve student engagement initiatives, Contributed ideas and feedback to support student success within the college
Languages
English
Native/ Bilingual
French
Native/ Bilingual
wolof
Native/ Bilingual
Timeline
Front Desk Assistant
Western Kentucky Housing and Residence Life
11.2025 - Current
Global Ambassador
International Student Services at Western Kentucky University
08.2025 - 05.2026
Board Member
Gordon Ford College of Business Dean's Student Advisory Council
08.2025 - 05.2026
Front Desk Assistant
Student Athlete Success Center
08.2025 - 12.2025
Athletics Marketing & Promotions Intern
Western Kentucky Athletics Marketing and Promotions
08.2024 - 12.2024
Student Recruiter
DUNIS Africa
01.2023 - 01.2024
Student Ambassador
DUNIS Africa
01.2021 - 01.2023
Bachelor of Science - Global Business
Western Kentucky University
Bachelor of Science - Management
DUNIS Africa
Baccalauréat -
Cours Sacré-Cœur de Dakar