Dependable and detail-oriented professional with experience in customer service and nursing assistance. Dedicated to maintaining a safe environment, promoting teamwork, and improving outcomes through effective communication and problem-solving to support both business operations and patient-centered care.
Overview
12
12
years of professional experience
Work History
Bartender
Stooges Bar and Grill
7123 Grade Lane Louisville KY
12.2015 - 11.2025
Implemented efficient workflow processes that improved order turnaround times during peak hours.
Facilitated collaboration with kitchen staff to synchronize food and beverage service operations.
Monitored compliance with health regulations, ensuring a clean and safe bar environment.
Developed strong relationships with regular patrons, fostering loyalty and repeat business.
Trained new bartenders on cocktail preparation, service standards, and POS systems.
Served high customer volumes during special events, nights, and weekends.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Certified Nursing Assistant
Baptist Health Louisville
Louisville, KY
09.2013 - 09.2015
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff for timely intervention.
Documented patient progress and care activities accurately in electronic health records.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.