Alissa Hamzic
Bowling Green
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Cracker Barrel. Proven ability in cash handling and guest engagement, consistently enhancing customer satisfaction. Recognized for training new staff and streamlining operations, contributing to a positive dining experience and repeat business.
Overview
4
4
years of professional experience
Work History
Server
Cracker Barrell
04.2024 - 01.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed table assignments and coordinated with kitchen staff for timely food delivery.
- Trained new servers on menu items and best practices for effective service.
- Handled cash transactions accurately, maintaining integrity of financial processes.
Host
Cheddars Stratch Kitchen
12.2022 - 03.2024
- Welcomed and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservation system, efficiently coordinating seating arrangements during peak hours.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Team Lead
Smoothie King
01.2021 - 11.2022
- Assisted team in daily operations, learning processes and protocols.
- Supported team members by managing schedules and organizing tasks efficiently.
- Collaborated with colleagues to streamline communication and enhance workflow.
- Participated in training sessions to improve skill set and operational knowledge.
Education
Business Management
Southcentral Kentucky Community And Technical College
Bowling Green, KY08-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Menu memorization
Languages
English
Full Professional
Timeline
Server
Cracker Barrell
04.2024 - 01.2025
Host
Cheddars Stratch Kitchen
12.2022 - 03.2024
Team Lead
Smoothie King
01.2021 - 11.2022
Business Management
Southcentral Kentucky Community And Technical College
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