Aliyah Williams
Prospect, Red Bay,Cayman Islands
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/ Waitress
Pizza Hut
Savannah, Grand Cayman
12.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Intern/Administrative Assistant
Family Time Watersports
West Bay, Cayman Islands
08.2023 - 11.2023
- Gathered data for market research projects and analyzed findings to make recommendations.
- Collaborated with team members to create a comprehensive social media strategy.
- Created content for website pages, blog posts, and other online platforms.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
- Worked with team members to promote great customer service and pleasant work environment.
- Supported various program activities, assisting with administrative tasks.
- Assisted with event planning, support and execution of virtual and in-person engagements.
Administrator assistant
Cayman Islands Cadet Corps
Cayman Brac
08.2018 - 06.2021
- Provides administrative support to ensure efficient operation of office
- Answers phone calls, schedules meetings and supports visitors
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc
- Completes operational requirements by scheduling and assigning administrative projects and expediting work results
- Exhibits polite and professional communication via phone, email, and mail
- Supports team by performing tasks related to organization and strong communication
- Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques
- Provides information by answering questions and requests
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
- Contributes to team effort by accomplishing related results as needed.
Quarter Master staff
Cayman Island Cadet Corps
Cayman Islands
02.2018 - 03.2018
- Assisted in stores and distributes of supplies and provisions, Organizing supplies and stores items, setting up of camps and cleaning and maintenance of the premises
- Accountability of all items brought into and out of the stores, creating exercises and activities for the camp and physical work.
Education
Associate of Applied Science - Accounting
University College of The Cayman Islands
Cayman Islands06-2026
Level 2 High Honor Diploma -
Layman Scott High School
10.2022
Certificate -
Buff Bay Primary School
07.2015
Skills
- Able to multitask
- Committed
- Ethical
- Good communicator
- Independent
- Leadership skills
- People person
- Team player
- HTML
- Microsoft Office
- Customer Service
- Payment Collection
- Drawer balancing
- Product Recommendations
- POS Systems
- Product Knowledge
Personal Information
Hobbies: Cooking, Fundraising, Reading, Religion, Backpacking or Hiking, Camping, Gardening, Kayaking, Rock Climbing, Computer Programming, Track and Field
Awards Certificates
- Salutatorian Award
- Academic Achievement Award
- The Spirit of Excellence Award
- Rotary Outstanding Academic Achievement Award
- High Honors Graduate Award
- Cayman Business Award
- Silver Academic Excellence trophy
- Gold Academic Excellence trophy
- Best Outstanding Academic performance
- Most Outstanding NCO ( Non Commission Officer)
- Silver Academic excellence trophy
- Most Outstanding Recruit in Academics
- Lions Club Corporate Cup First Place
Volunteer Experience
- 07/2019, 08/2019, Quarter Master staff, Cayman Island Cadet Corps, Cayman Islands, Assisted in stores and distributes of supplies and provisions., Organizing supplies and stores items, setting up of camps and cleaning and maintenance of the premises., Accountability of all items brought into and out of the stores, creating exercises and activities for the camp and physical work.
- 03/2018, 03/2018, Security, Cayman Island Cadet Corps, Cayman Islands, Did security, parked cars and direct traffic when there were football matches.
Extracurricular Activities
Drill Team Music Choir/Chorus Netball Cayman Islands Cadet corps Pathfinders Fundraising Camping Swimming Drama Club
Certification
- Food And beverage handlers certificate
Timeline
Cashier/ Waitress
Pizza Hut
12.2023 - Current
Intern/Administrative Assistant
Family Time Watersports
08.2023 - 11.2023
Administrator assistant
Cayman Islands Cadet Corps
08.2018 - 06.2021
Quarter Master staff
Cayman Island Cadet Corps
02.2018 - 03.2018
Associate of Applied Science - Accounting
University College of The Cayman Islands
Level 2 High Honor Diploma -
Layman Scott High School
Certificate -
Buff Bay Primary School
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