Jeanesha Price
Florence
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to enhance guest engagement and resolve issues swiftly, contributing to a positive dining experience. Proficient in cash handling and maintaining operational efficiency in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Server
Texas Roadhouse
03.2023 - Current
- Assisted with menu suggestions and addressed guest questions promptly.
- Maintained order and cleanliness in dining area during busy shifts.
- Supported kitchen team in achieving timely food service and accurate orders.
- Helped create positive guest experiences through attentive service and issue resolution.
- Processed payments efficiently and handled cash register tasks.
- Verified guest identification prior to serving alcoholic beverages.
Manager
Italianette Pizzeria
10.2022 - 10.2023
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Contributed to inventory management by monitoring stock levels.
Server
Italianette Pizzeria
07.2016 - 10.2023
- Provided excellent customer service in high-volume dining environment.
- Turned tables simultaneously without compromising service quality.
- Trained new servers on serving duties like entering orders and taking payments.
- Set up and worked large parties.
Deli Associate
Walmart
03.2016 - 09.2016
- Operated deli equipment efficiently to prepare and serve high-quality food products.
- Maintained cleanliness and organization of deli area to ensure compliance with health standards.
- Assisted customers with product selection, providing knowledgeable recommendations and exceptional service.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Education
Nursing
Cincinnati State Technical And Community College
Cincinnati, OHHigh School Diploma -
Dohn Community High School
Cincinnati, OH05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Texas Roadhouse
03.2023 - Current
Manager
Italianette Pizzeria
10.2022 - 10.2023
Server
Italianette Pizzeria
07.2016 - 10.2023
Deli Associate
Walmart
03.2016 - 09.2016
Nursing
Cincinnati State Technical And Community College
High School Diploma -
Dohn Community High School