Allison Heist
Independence
Summary
Dynamic professional poised to excel in a leadership role with a strong emphasis on results-driven performance. Expertise in streamlining operations and cultivating team collaboration to successfully achieve organizational objectives. Recognized for exceptional reliability and adaptability in navigating changing demands while consistently upholding high standards of excellence. Committed to driving growth and innovation through strategic vision and effective team engagement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisor
Nordic
US
07.2024 - Current
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Trained and mentored team members on operational workflows and best practices.
- Collaborated with other applications to achieve organizational goals, fostering teamwork across various functions.
- Established team priorities, maintained schedules and monitored performance.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Senior Application Coordinator
Nordic
01.2024 - Current
- Identify opportunities for process improvements through the use of technology solutions.
- Prepare comprehensive documentation for all aspects of application management processes.
- Collaborate with cross-functional teams to deliver high-quality applications on time and within budget.
- Ensure seamless integration of new applications with existing systems.
- Present project updates regularly to senior leadership through progress reports or meetings.
- Provide ongoing support and maintenance for OpTime and Anesthesia applications.
- Improve system usability by consulting with end-users to identify deficiencies and missing features.
Senior Application Coordinator
BSMH
Cincinnati, OH
07.2014 - 12.2023
- Led successful implementation of new software applications, improving efficiency and productivity.
- Collaborated cross-functionally to identify and address application and technical issues, ensuring smooth operation.
- Developed and maintained documentation for applications, ensuring consistency and accessibility for users.
- Improved system usability by consulting with end-users to identify deficiencies and missing features.
- Optimized department workflow based on real-time and in-depth analyses of current operations and emerging technical options.
Education
Master of Science M.S. - Health Informatics
Northern Kentucky University
Master of Science M.S. - Nursing Women's Health
University of South Alabama
Skills
- Incident management
- Adaptability
- Problem solving
- Stakeholder communication
- Team leadership
- Critical thinking
- Resource allocation
- System integration
- Release management
- Customer relationship management
- Staff management
- Training and mentoring
Certification
- Epic Certifications
- OpTime
- Anesthesia
- Cogito
- Cogito Admin
- Data Courier Admin
Timeline
Supervisor
Nordic
07.2024 - Current
Senior Application Coordinator
Nordic
01.2024 - Current
Senior Application Coordinator
BSMH
07.2014 - 12.2023
Master of Science M.S. - Nursing Women's Health
University of South Alabama
Master of Science M.S. - Health Informatics
Northern Kentucky University