Allison Kaelin
Independence
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Homedeopt and Kroger. Demonstrates reliability and exceptional composure in high-pressure situations. Skilled in cash register operation and adept at resolving concerns, significantly improving the shopping experience. Achievements include maintaining excellent accuracy levels in transactions, underlining a commitment to efficiency and quality service.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Homedeopt
09.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
Kroger
06.2019 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associates - Dental Assistant
Ross Medical Education Center
Erlanger, KY06-2025
High School Diploma -
Simon Kenton
Independence06-2022
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Cash register operation
- Guest services
- Patience and composure
Timeline
Customer Service Cashier
Homedeopt
09.2024 - Current
Cashier
Kroger
06.2019 - 09.2024
Associates - Dental Assistant
Ross Medical Education Center
High School Diploma -
Simon Kenton
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