Alyssa-kate Williams
Corbin
Summary
Detail-oriented professional with hands-on experience in equipment maintenance and customer service. Proven ability to collaborate effectively in high-pressure environments, ensuring efficient operations and exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Corbin
09.2024 - Current
- Prepared high-quality beverages following company recipes and standards.
- Collaborated with team members to streamline service and enhance customer experience during peak hours.
- Operated and maintained equipment, ensuring compliance with safety standards and minimizing downtime.
- Conducted routine inspections to identify potential issues and ensure optimal performance.
- Participated in training sessions to enhance skills and knowledge of technologies used.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Conducted quality control checks to uphold product standards and boost customer satisfaction.
Cashier/Attendant
Cinema Social
Corbin
03.2024 - 08.2024
- Executed efficient processing of customer transactions at concession stand, enhancing overall customer experience.
- Assisted customers with product selections and provided recommendations.
- Monitored inventory levels and reported shortages to management promptly.
- Delivered friendly customer service by addressing inquiries and resolving issues promptly, fostering customer satisfaction.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Implemented suggestive selling techniques to encourage add-on sales, contributing to increased revenue.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Sooper
Sweeties
Corbin
01.2023 - 08.2023
- Guided customers in menu selections while delivering friendly service to foster positive dining experiences.
- Processed transactions accurately at cash register, managing payments to streamline checkout process.
- Operated the cash register to process payments accurately and efficiently.
- Ensured cleanliness of service areas and equipment to enhance customer experience during shifts.
- Collaborated with team members to ensure smooth operations during busy periods.
- Inspected equipment on a regular basis to ensure proper functioning.
Education
High School Diploma -
Corbin High School
Corbin, KY05-2025
Skills
- Customer service
- Hospitality service expertise
- Sales techniques
- Sales expertise
- POS systems
- Inventory management
- Quality control
- Attention to detail
- Time management
- Problem-solving
- Effective communication
- Verbal and written communication
- Team collaboration
- Conflict mediation
- Decision-making
- Active listener
- Speedy and efficient
- Excellent memory
- Performance improvement
- Adaptive and creative
- Friendly and outgoing
- Basic math
- Positive and professional
- Problem solving
Languages
Spanish
Limited
Timeline
Barista
Starbucks
09.2024 - Current
Cashier/Attendant
Cinema Social
03.2024 - 08.2024
Sooper
Sweeties
01.2023 - 08.2023
High School Diploma -
Corbin High School