Alyssa Priddy
Louisville
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Eye and Contact Technician
Koby and karp Doctors Eye
Louisville
01.2022 - Current
- Assisted patients with eye examinations and provided pre-test instructions.
- Operated and maintained diagnostic equipment for accurate vision assessments.
- Managed patient records and ensured data accuracy within the electronic system.
- Managed the contact department and took patients contact orders in person and via phone
- Processed and charged in patients payments.
- Educated patients on proper contact lens care and eyewear selection.
- Coordinated with doctors to ensure timely patient flow during appointments.
- Provided support during minor surgical procedures, ensuring patient comfort.
- Managed quality control and maintained high level of customer satisfaction.
Eye Technician
Haider Eye care
Louisville
07.2019 - 01.2021
- Operated imaging equipment to capture detailed eye images for diagnosis.
- Maintained accurate patient records in the electronic health record system.
- Provided compassionate support to patients, addressing concerns and answering questions.
- Managed multi-line phone system, routing calls efficiently.
- Processed incoming and outgoing mail, ensuring timely distribution.
- Scheduled and confirmed appointments.
Education
Presentation Academy
Louisville, KYSkills
- Patient record management
- Vision assessment
- Contact lens education
- Minor surgical support
- Appointment scheduling
- Patient interaction
- Effective communication
- Attention to detail
- Time management
- Customer service
Timeline
Eye and Contact Technician
Koby and karp Doctors Eye
01.2022 - Current
Eye Technician
Haider Eye care
07.2019 - 01.2021
Presentation Academy