Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Thomerson

Bowling Green

Summary

Detail-oriented professional with expertise in customer relations and problem resolution. Committed to delivering exceptional service and managing high-volume transactions efficiently.

Overview

5
5
years of professional experience

Work History

Bank Teller

Edmonton State Bank
Bowling Green, KY
03.2025 - Current
  • Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
  • Managed cash drawer, balancing funds at the start and end of each shift to maintain accuracy.
  • Maintained knowledge of regulatory changes and banking policies to ensure compliance in daily activities.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.

Team Member

Chick-fil-A
Bowling Green, KY
04.2024 - 03.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Maintained cleanliness and organization of dining area, enhancing guest experience and operational efficiency.
  • Collaborated with team to streamline food preparation processes, reducing wait times during peak hours.
  • Implemented safety protocols consistently, contributing to a safe work environment for staff and guests.

Customer Service Representative

Extreme Health Club
Glasgow, KY
05.2021 - 04.2024
  • Resolved customer inquiries and concerns, enhancing overall satisfaction levels.
  • Managed membership accounts and processed transactions efficiently using club management software.
  • Led initiatives to enhance member engagement through personalized communication and follow-ups.
  • Analyzed customer feedback trends to identify areas for improvement in services offered.

Education

Associate of Science - Biology

Southcentral Kentucky Community And Technical College
Bowling Green, KY
05-2026

High School Diploma -

Barren County High School
Glasgow, KY
05-2021

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Patience and empathy
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building

Timeline

Bank Teller

Edmonton State Bank
03.2025 - Current

Team Member

Chick-fil-A
04.2024 - 03.2025

Customer Service Representative

Extreme Health Club
05.2021 - 04.2024

Associate of Science - Biology

Southcentral Kentucky Community And Technical College

High School Diploma -

Barren County High School
Alyssa Thomerson