Detail-oriented professional with expertise in customer relations and problem resolution. Committed to delivering exceptional service and managing high-volume transactions efficiently.
Overview
5
5
years of professional experience
Work History
Bank Teller
Edmonton State Bank
Bowling Green, KY
03.2025 - Current
Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
Managed cash drawer, balancing funds at the start and end of each shift to maintain accuracy.
Maintained knowledge of regulatory changes and banking policies to ensure compliance in daily activities.
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Team Member
Chick-fil-A
Bowling Green, KY
04.2024 - 03.2025
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Maintained cleanliness and organization of dining area, enhancing guest experience and operational efficiency.
Collaborated with team to streamline food preparation processes, reducing wait times during peak hours.
Implemented safety protocols consistently, contributing to a safe work environment for staff and guests.
Customer Service Representative
Extreme Health Club
Glasgow, KY
05.2021 - 04.2024
Resolved customer inquiries and concerns, enhancing overall satisfaction levels.
Managed membership accounts and processed transactions efficiently using club management software.
Led initiatives to enhance member engagement through personalized communication and follow-ups.
Analyzed customer feedback trends to identify areas for improvement in services offered.
Education
Associate of Science - Biology
Southcentral Kentucky Community And Technical College
Bowling Green, KY
05-2026
High School Diploma -
Barren County High School
Glasgow, KY
05-2021
Skills
Attention to detail
Professionalism and courtesy
Money handling
Patience and empathy
Critical thinking
Data entry
Customer relations
Problem resolution
Relationship building
Timeline
Bank Teller
Edmonton State Bank
03.2025 - Current
Team Member
Chick-fil-A
04.2024 - 03.2025
Customer Service Representative
Extreme Health Club
05.2021 - 04.2024
Associate of Science - Biology
Southcentral Kentucky Community And Technical College