Amanda Desilets Reyes
Louisville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Lead Ramp Agent
United Ground Express
02.2025 - Current
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
- Connected electrical power unit and hoses to aircraft.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Guided aircraft into and out of parking positions using hand signals.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Event Bartender
Levy Restaurants
03.2022 - Current
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Assisted with inventorying beverage stock and bar supplies.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Event Bartender
DLS
06.2023 - 05.2025
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Assisted with inventorying beverage stock and bar supplies.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Server
The Galt House Hotel
12.2021 - 05.2022
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Fern Creek High School
Louisville, KYSkills
- Safety compliance
- SOP/ SIDA
- Situational awarness
- Attention to detail
- Equipment operation
- Baggage handling
- Hazardous materials handling
- Security compliance
- Weight/balance loading
- Baggage oversight
- Aviation regulations
- Baggage tag checks
- Arrival/departure procedures
- Marshaling aircraft
Timeline
Lead Ramp Agent
United Ground Express
02.2025 - Current
Event Bartender
DLS
06.2023 - 05.2025
Event Bartender
Levy Restaurants
03.2022 - Current
Server
The Galt House Hotel
12.2021 - 05.2022
High School Diploma -
Fern Creek High School