Hi, I’m
Amanda Frederick
Valdosta
Never let yesterday use up too much of today.
Will Rogers
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving. Skilled multitasker with a superior work ethic and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
6
years of professional experience
4
years of post-secondary education
3
Certifications
Work History
Heritage Holdings Ltd.West Bay
Human Resources Assistant
05.2023 - 08.2023
Job overview
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Compiled employee records from individual departments to maintain central files.
- Assisted with creating employee handbooks and manuals.
Cayman Islands Government
Ministry of Finance Intern
05.2021 - 08.2022
Job overview
- Tracked financial transactions to update balance sheets with accurate, current information.
- Supported organizational account management duties under direct supervision.
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
Cayman Islands Government
Debt Recovery Unit Intern
05.2020 - 08.2020
Job overview
- Updated database and kept accurate records.
- Negotiated with customers to assist with setting up payment plans satisfying the needs of both parties.
- Collaborated with other departments to verify customer compliance with payment plans.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Regularly monitored accounts to identify overdue balances.
- Documented customer payment interactions and account statuses for future reference.
Cayman Islands Government
Economics Statistics Officer
09.2018 - 09.2019
Job overview
- Interviewed residents in assigned areas to explain the purpose of the Census, ask questions, and record answers.
- Communicated with Census takers via phone to answer questions and expedite the process.
- Maintained and submitted records of hours worked, miles driven, and expenses incurred to facilitate accurate reporting measures.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Obtained updated contact information from all subjects and verified data for accuracy.
Fidelity BankGeorge Town
Receptionist
05.2017 - 01.2018
Job overview
- Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submit purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and the company.
Cayman Islands Government
Treasury Department Intern
05.2017 - 08.2017
Job overview
- Manage backup, security, and user help systems
- Develop and interpret organizational goals, policies, and procedures
- Keep records of materials filed or removed, using logbooks or computers
- Gather materials to be filed from departments or employees.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Education
Valdosta State UniversityValdosta, GA
MBA from Business Administration And Management
08.2022 - Current
South Georgia State CollegeDouglas, GA
Bachelor of Science from Business Management-Organizational Behavior
01.2019 - 05.2022
University Overview
- Dean's List Fall 2021
- President's List Spring 2022
- Received Libbo Belger Award for Excellence in Business
Skills
Client Relationships
Social media sites
Administrative tasks
Operations support
Presentations
Certification
Certified in Digital Marketing, HubSpot Academy
Timeline
Human Resources Assistant
Heritage Holdings Ltd.
05.2023 - 08.2023
Certified in Digital Marketing, HubSpot Academy
12-2022
Certified in Campaign Manager, Google
10-2022
Certified in Marketing Strategy, LinkedIn
09-2022
Valdosta State University
MBA from Business Administration And Management
08.2022 - Current
Ministry of Finance Intern
Cayman Islands Government
05.2021 - 08.2022
Debt Recovery Unit Intern
Cayman Islands Government
05.2020 - 08.2020
South Georgia State College
Bachelor of Science from Business Management-Organizational Behavior
01.2019 - 05.2022
Economics Statistics Officer
Cayman Islands Government
09.2018 - 09.2019
Treasury Department Intern
Cayman Islands Government
05.2017 - 08.2017
Receptionist
Fidelity Bank
05.2017 - 01.2018