Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Amanda Frederick

Valdosta
Never let yesterday use up too much of today.
Will Rogers
Amanda Frederick

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving. Skilled multitasker with a superior work ethic and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

6
years of professional experience
4
years of post-secondary education
3
Certifications

Work History

Heritage Holdings Ltd.
West Bay

Human Resources Assistant
05.2023 - 08.2023

Job overview

  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Compiled employee records from individual departments to maintain central files.
  • Assisted with creating employee handbooks and manuals.

Cayman Islands Government

Ministry of Finance Intern
05.2021 - 08.2022

Job overview

  • Tracked financial transactions to update balance sheets with accurate, current information.
  • Supported organizational account management duties under direct supervision.
  • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.

Cayman Islands Government

Debt Recovery Unit Intern
05.2020 - 08.2020

Job overview

  • Updated database and kept accurate records.
  • Negotiated with customers to assist with setting up payment plans satisfying the needs of both parties.
  • Collaborated with other departments to verify customer compliance with payment plans.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Regularly monitored accounts to identify overdue balances.
  • Documented customer payment interactions and account statuses for future reference.

Cayman Islands Government

Economics Statistics Officer
09.2018 - 09.2019

Job overview

  • Interviewed residents in assigned areas to explain the purpose of the Census, ask questions, and record answers.
  • Communicated with Census takers via phone to answer questions and expedite the process.
  • Maintained and submitted records of hours worked, miles driven, and expenses incurred to facilitate accurate reporting measures.
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Obtained updated contact information from all subjects and verified data for accuracy.

Fidelity Bank
George Town

Receptionist
05.2017 - 01.2018

Job overview

  • Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and submit purchase orders to maintain stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained confidentiality of information regarding clients and the company.

Cayman Islands Government

Treasury Department Intern
05.2017 - 08.2017

Job overview

  • Manage backup, security, and user help systems
  • Develop and interpret organizational goals, policies, and procedures
  • Keep records of materials filed or removed, using logbooks or computers
  • Gather materials to be filed from departments or employees.
  • Sorted and organized files, spreadsheets, and reports.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.

Education

Valdosta State University
Valdosta, GA

MBA from Business Administration And Management
08.2022 - Current

South Georgia State College
Douglas, GA

Bachelor of Science from Business Management-Organizational Behavior
01.2019 - 05.2022

University Overview

  • Dean's List Fall 2021
  • President's List Spring 2022
  • Received Libbo Belger Award for Excellence in Business

Skills

    Client Relationships

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Certification

Certified in Digital Marketing, HubSpot Academy

Timeline

Human Resources Assistant

Heritage Holdings Ltd.
05.2023 - 08.2023

Certified in Digital Marketing, HubSpot Academy

12-2022

Certified in Campaign Manager, Google

10-2022

Certified in Marketing Strategy, LinkedIn

09-2022

Valdosta State University

MBA from Business Administration And Management
08.2022 - Current

Ministry of Finance Intern

Cayman Islands Government
05.2021 - 08.2022

Debt Recovery Unit Intern

Cayman Islands Government
05.2020 - 08.2020

South Georgia State College

Bachelor of Science from Business Management-Organizational Behavior
01.2019 - 05.2022

Economics Statistics Officer

Cayman Islands Government
09.2018 - 09.2019

Treasury Department Intern

Cayman Islands Government
05.2017 - 08.2017

Receptionist

Fidelity Bank
05.2017 - 01.2018
Amanda Frederick