Amanda Scott
Mayfield
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
Work History
Sales Associate
PARAMOUNT METALS
Mayfield
09.2024 - Current
- Data entry
- Processed sales transactions accurately and efficiently using quickbooks.
- Helped customers find specific products, answered questions, and offered product advice.
Assistant Manager
Dollar Tree and Family Dollar
Mayfield
02.2024 - 09.2024
- Maintained up-to-date knowledge of company products and services.
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies and customer service standards.
- Implemented inventory management processes to maintain stock levels.
- Collaborated with management to develop promotional strategies for sales events.
- Ensured compliance with safety regulations and store cleanliness standards.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Monitored cash register operations and conducted routine cash audits.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Accounts Receivable Clerk
Graceland Management Services
Cunningham
02.2021 - 12.2021
- Managed daily accounts receivable transactions and ensured accurate record-keeping.
- Processed customer invoices and resolved discrepancies promptly.
- Coordinated with clients to secure timely payments and maintain relationships.
- Calculated driver pay
Customer Service Representative
Graceland Management Services
Cunningham
09.2019 - 12.2021
- Answering the phone, scheduling appointments, running errands, and cleaning
- Maintained detailed records of customer interactions in CRM system.
Assistant Manager
Murphy USA
Mayfield
04.2014 - 09.2019
- Counting inventory, making schedules, answering phone, counting deposits, assisting customers, cleaning, and stocking
- Implemented inventory management processes to maintain stock levels.
- Monitored cash register operations and conducted routine cash audits.
- Assisted in managing daily store operations and staff scheduling.
Education
Diploma -
Dresden High School
DresdenSkills
- Cash handling
- Personal assistant experience
- Microsoft Office
- Cashiering
- Team work
- Retail sales
- Salesforce
- Accounts payable
- Conflict resolution
- Cash register
- Cleaning
- Heavy lifting
- Microsoft Access
- Medical terminology
- Customer support
- Restaurant experience
- Medical administrative support
- Sales
- NetSuite
- Grocery store time management
- Logistics
- Outbound sales
- Quick learner
- Scheduling
- Management
- Payroll
- Ability to work anywhere and with anyone
- Typing
- Windows
- Organizational skills
- Computer operation
- Retail management
- Anatomy knowledge
- Planograms
- Microsoft Excel
- Leadership
- Private practice
- Account management
- Microsoft Word
- Office experience
- Crew management
- Assistant manager experience
- Budgeting
- UltiPro
- Taking payments over the phone
- Inside sales
- Used to fast paced enviroment
- Stocking
- Customer service
- Understanding of RTO program
- Computer knowledge
- Program development
- Microsoft Outlook
- Word processing
- Answering phones
- Medical scheduling
- Good verbal phone skills
- Accounts receivable
- Office management
- Impeccable organzational skills
- Supervising experience
- Leadership
- Communication skills
- Time management
- Proofreading
- Conflict management
- VPN
- Front desk
- Paychex
- Customer assistance
- Inventory management
- Data entry
- QuickBooks proficiency
- Customer relationship management
- Effective communication
- Problem solving
- Cash management
Timeline
Sales Associate
PARAMOUNT METALS
09.2024 - Current
Assistant Manager
Dollar Tree and Family Dollar
02.2024 - 09.2024
Accounts Receivable Clerk
Graceland Management Services
02.2021 - 12.2021
Customer Service Representative
Graceland Management Services
09.2019 - 12.2021
Assistant Manager
Murphy USA
04.2014 - 09.2019
Diploma -
Dresden High School