Amanda Wainscott
Frankfort
Summary
Dynamic and results-oriented professional with extensive experience in office management and onboarding optimization within the Commonwealth of Kentucky and Deloitte. Expertise in leading large-scale events and enhancing system efficiencies, leveraging exceptional multitasking abilities and a reputation for reliability. Proven track record in improving operational processes and database management, complemented by strong communication, time management, and technical skills. Committed to utilizing analytical and problem-solving capabilities to drive organizational success and achieve strategic objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Administrative Secretary- Dept. Medicaid Services
Commonwealth Of Kentucky
10.2022 - Current
- Oversee management of CRM systems on Oracle platform.
- Track project milestones and coordinated efforts of cross-functional teams to achieve timely completion of deliverables, projects, data fixes and weekly listings.
- Review and revised member case information and benefits to maintain comprehensive records
- Managed confidential correspondence and documentation for government officials.
- Utilized various platforms and software systems to streamline workflow processes.
- Disseminates program policy, procedures, claims, billing and other information to health care providers, recipients, management staff and others, Identifies changes needed to program regulations as the result of changes in federal or state statutes.
Stay at home Mom of 4- Homeschooling
12.2018 - 10.2023
Assistant Store Manager
JOANN Fabrics and Crafts
12.2018 - 10.2022
- Developed scheduling strategies to optimize workforce efficiency during peak hours.
- Implemented visual merchandising standards to improve store presentation and sales appeal.
- Directed a team of 20 in executing lunch changes throughout the day, scheduling, facilitating smooth operations and effective staff transitions.
- Oversaw cash register operations to promote transaction accuracy and efficiency. Managed daily cash drawer reconciliations to uphold financial accountability. Coordinated bank runs to optimize cash flow management.
Solutions Engineer – PMO Executive
Deloitte
03.2017 - 11.2018
- Coordinated full Lifecycle of Onboarding and Off boarding for all project members local and overseas, Including hardware, system access, badges, training, and exit interviews
- Serve as Office Manager for two separate offices and POC for all meetings within the buildings for company and clients.
- Editor of Frankfort/India Deloitte Newsletter
- Set up and maintain Email accounts, distribution list and SharePoint sites
- Maintain all leased vehicles, registrations, tags, routine maintenance and drivers
- Construct and send out weekly reports, updates, organizational charts and meeting schedules
- Arrange travel for Partners and Leadership
- Designed and Implemented multiple office savings plans
- Planned and executed multiple large scale events
- Assisting with Government and client contracts
- Notarized all Official documents and contracts for both Offices
- All purchasing for both offices
Executive Assistant-Dept. for Public Protection Cabinet
Commonwealth Of Kentucky
10.2012 - 11.2016
- Facilitated communication of employment outcomes by sending acceptance and denial letters.
- Utilized Microsoft Office, Kronos to support daily operations. Assisted in managing schedules using Fido and Emars. Operated KHRIS and other software to facilitate administrative tasks.
- Directed coordination efforts for Kentucky Employee Charitable Campaign (KECC).
- Office Management task, building upkeep.
- Coordinated training sessions and organized meeting room reservations. Managed logistics for office training events.
Education
GED -
ThornHill Education Center
Frankfort08-2008
Skills
- Effective time prioritization
- Analytical and Critical Thinking/Problem Solver
- Expert in systematic organization
- Trustworthy
- Streamlined onboarding processes
- Comprehensive executive coordination
- Office/ Admin Management
- High-level multitasking Abilities
- State Government/ Medicaid/Medicare
- Proof reading Documents, SOW, RFP, Contracts
- Fundraising, Event Expertise
- Calendar Management
- Project Coordination
Accomplishments
- Leader for Deloitte Impact Day in Kentucky- 2 years
- Kentucky Employee Charitable Campaign Lead- 5 years
Certification
Focus on time management Certification
Timeline
Executive Administrative Secretary- Dept. Medicaid Services
Commonwealth Of Kentucky
10.2022 - Current
Assistant Store Manager
JOANN Fabrics and Crafts
12.2018 - 10.2022
Stay at home Mom of 4- Homeschooling
12.2018 - 10.2023
Solutions Engineer – PMO Executive
Deloitte
03.2017 - 11.2018
Executive Assistant-Dept. for Public Protection Cabinet
Commonwealth Of Kentucky
10.2012 - 11.2016
GED -
ThornHill Education Center
Awards
Leadership award form Kentucky Employee Charitable Campaign