Amani Williams
Franklin
Summary
Skilled in customer service and cash management, with a reputation for precision and effective communication. Track record of driving customer satisfaction and facilitating seamless operations in fast-paced workplaces.
Overview
6
6
years of professional experience
Work History
Cashier
Casey General Store
Franklin
06.2025 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register and handled transactions efficiently.
- Provided excellent customer service and assisted with inquiries.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Educated customers on promotions and store offerings effectively.
- Processed returns and exchanges following store policies.
- Collaborated with team members to ensure smooth operations.
- Executed additional tasks as required by management.
- Balanced cash drawer at end of shifts accurately.
Volunteer
Mt. Pleasant Baptist Church
Alvaton
01.2020 - Current
- Organized community outreach events to promote church programs and services.
- Assisted with fundraising efforts, including event planning.
- Developed promotional materials for church initiatives and special events.
- Helped with prep, set up, and breakdown of community and public events.
Education
High School Diploma -
Franklin Simpson High School
Franklin, KY05-2023
Skills
- Customer service
- Dependability and reliability
- Multitasking and organization
- Transaction balancing
- Cash register operation
- Customer education
- Cash handling
- Attention to detail
- Payment processing
- Effective communication
Timeline
Cashier
Casey General Store
06.2025 - Current
Volunteer
Mt. Pleasant Baptist Church
01.2020 - Current
High School Diploma -
Franklin Simpson High School