Monet Velez
Louisville,KY
Summary
Experienced in leading a team and guiding the professional development of associates in various roles. Strong ability to adapt in fast paced environments by promptly solving problems and finding solutions in order to maintain productivity. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.
Overview
3
3
years of professional experience
Work History
Process Guide
Amazon
07.2022 - Current
- Collaborated with team members to deliver project requirements, develop solutions, and meet deadlines
- Consulted with leadership to resolve quality, production, and efficiency problems
- Volunteered to assist with projects thus demonstrating willingness to learn new tasks and increase skill levels
- Monitored associate’s productivity levels and balancing workload accordingly
- Demonstrating ability to lead over 50+ associates while achieving goals of quality, production, and safety
- Extensive knowledge in logistics, outbound, and inbound process of Fulfillment Center
- Handled delegated tasks, including problem solving and direct engagement with leadership and Process Assistant to accomplish maximum customer satisfaction
- Acknowledge safety issues and escalated to leadership regarding concerns and for quick solutions.
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Implemented process improvements for increased productivity and cost savings.
- Performed regular audits to ensure compliance with established procedures and guidelines.
Learning Ambassador
Amazon
03.2021 - Current
- Collected and recorded data on associates progress to determine next steps for associate success
- Trained and mentored new hires to fulfill pick or stow
- Collaborated with process assistants and floor managers to monitor progress of tier one associates and adjust instructional strategies to meet specific needs more efficiently
- Maintained overall safe work environment with associates training programs and enforcement of safety procedures.
Education
Bachelor of Arts in History and Film -
Western Kentucky University
Bowling Green, KY01.2020
Skills
- Standard Operating Procedures
- Coaching and Mentoring
- Collaborative mindset
- Innovation and Creativity
- Problem-Solving
- Compliance Management
Timeline
Process Guide
Amazon
07.2022 - Current
Learning Ambassador
Amazon
03.2021 - Current
Bachelor of Arts in History and Film -
Western Kentucky University
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