Amber Bibb
Louisville
Summary
Experienced with client relationship management, sales strategies, and contract negotiation. Utilizes customer-centric approach to drive client retention and satisfaction. Track record of fostering long-term partnerships and achieving revenue growth.
Overview
13
13
years of professional experience
Work History
Account Manager
American Metal Supply Co.
08.2015 - Current
- Place orders for customers by phone and e-mail for materials
- Give quotes to customers for material
- Provide updated costs for materials
- Purchasing metal for stock
- Coordinate sales/deliveries with warehouse associates
- Answer calls with enthusiasm and help customers in any way needed
- input all updated replacement costs
- manage walk-in traffic
- follow-up on purchase orders
Medical Assistant
Pediatric Associates of Louisville
03.2012 - 05.2014
- Triage patients, take vitals, and give vaccinations
- File charts, record medical information, and make appointments
- Answer patient/parent questions about any medical procedures or physicals
- Answer appointment and operator phone calls
Education
Associate of Applied Science -
Brown Mackie College
Louisville, KY11.2011
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Customer satisfaction
- Relationship building
- Issue resolution
- Documentation and reporting
- Upselling
- Customer needs assessment
- Client meetings
- CRM systems
- Order processing
Timeline
Account Manager
American Metal Supply Co.
08.2015 - Current
Medical Assistant
Pediatric Associates of Louisville
03.2012 - 05.2014
Associate of Applied Science -
Brown Mackie College
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