Amber Cornett
Paris
Summary
Compassionate Medical Assistant with extensive experience at BrightView Health, excelling in patient-focused care and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and efficient management of high patient volumes. Skilled in EMR/EHR and vital sign monitoring, fostering trust and quality care in a fast-paced environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Medical Assistant
BrightView Health
Paris, KY
11.2021 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring optimal care delivery.
- Managed patient intake process, accurately documenting medical histories and vital signs.
- Performed urine drug screens and other point of care testing, supporting effective patient care.
- Managed phone and email communication to coordinate patient care
- Maintained attention to detail while completing multiple tasks at once, ensuring high quality patient service
- Managed a high patient volume while maintaining quality and efficiency, reducing wait times.
- Educated patients on treatment plans, medications, and preventative care measures to promote health.
- Maintained electronic health records (EHR) with precision, supporting compliance with regulatory standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Crew Member
Little Cesars
Paris, KY
06.2020 - 11.2021
- Operated cash register, ensuring accurate transactions and efficient customer service.
- Prepared food items according to standardized recipes, maintaining quality and consistency.
- Monitored inventory levels, assisting in stock management and replenishment processes.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new crew members on operational procedures and customer service standards.
- Implemented cleanliness protocols in food preparation areas, adhering to health regulations.
- Resolved customer complaints effectively, contributing to overall satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Team Member
Dairy Queen Grill & Chill
Paris, KY
06.2018 - 05.2020
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, maintaining high food safety standards.
- Trained new team members on operational procedures and customer interaction techniques.
- Collaborated with team to streamline order processing, enhancing workflow efficiency.
- Managed inventory levels, restocking items to meet demand during peak hours.
- Monitored cleanliness of work areas, ensuring compliance with health regulations and company policies.
- Resolved customer complaints swiftly, improving overall service experience and loyalty.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Clinical Certified Medical Assistant Certification - Medical Assisting
The Medical Institute of Kentucky
Lexington Ky05-2021
High School Diploma -
Bourbon County High School
Paris Ky05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Patient-focused care
- Phlebotomy
- Compassionate
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR Certified
Timeline
Medical Assistant
BrightView Health
11.2021 - Current
Crew Member
Little Cesars
06.2020 - 11.2021
Team Member
Dairy Queen Grill & Chill
06.2018 - 05.2020
Clinical Certified Medical Assistant Certification - Medical Assisting
The Medical Institute of Kentucky
High School Diploma -
Bourbon County High School