Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Miguel Parrilla

La Grange

Summary

Correctional professional with robust understanding of security procedures and inmate management. Recognized for reliability and ability to adapt to changing needs while ensuring team collaboration and achieving results. Skilled in maintaining discipline and order, with focus on safety and operational efficiency.

Experienced with maintaining order and security in correctional environments. Utilizes effective communication and conflict resolution skills to manage inmate interactions. Strong understanding of safety protocols and operational procedures.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Deputy Jailer / ICE Liaison

Oldham County Detention Center
09.2023 - Current
  • The incumbent will perform such tasks as patrol assigned areas, supervise and escort offenders in various work details, keep records and prepare reports on offender movement, progress, problems and/or violations of rules
  • Facilitating communication and coordination between ICE and other domestic and foreign agencies, particularly concerning immigration enforcement and removals.
  • Overseeing and managing aspects of the deportation process, both domestically and in foreign locations, ensuring complex legal procedures are followed.
  • Potentially conducting investigations to gather information relevant to immigration violations and potential deportations.
  • Acting as a case worker for individuals potentially subject to removal proceedings.
  • Developing and maintaining relationships with stakeholders, including state, local, tribal, and territorial governments, law enforcement, and potentially foreign government officials, to facilitate cooperation and communication on immigration matters.

E-Commerce Personal Shopper

WALMART
01.2018 - Current
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Assistant Store Manager

WALMART
06.2021 - 06.2023
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Asset Protection Associate

WALMART
08.2020 - 06.2021
  • Maintained safety and security of premises, visitors and employees.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Partnered with store managers on basis to conduct loss investigations.
  • Maintained store compliance with physical security schematics to protect assets.

Stocking Associate

WALMART
11.2017 - 06.2021
  • Arranged product on shelves following merchandising guidelines.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.

Team Lead

WALMART
11.2020 - 05.2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Integrated process improvements to increase overall workflow.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.

Department Manager

WALMART
06.2018 - 06.2020
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Fresh Foods Supervisor

WALMART
01.2019 - 06.2020
  • Counted and balanced registers.
  • Directed and supervised staff performance.
  • Used Point of Sale register system to complete transactions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.

Education

HIGH SCHOOL DIPLOMA -

Oldham County High School
Buckner, KY
06.2018

Skills

  • Stock management Issue resolution
  • POS systems operations Sales Techniques
  • Customer Service Records management
  • Records maintenance Business Development
  • English: Spanish:
  • Native/ Bilingual Professional
  • De-escalation techniques
  • Policy enforcement
  • First aid and CPR
  • Firearms proficiency
  • Cell inspection
  • Inmate monitoring
  • Booking procedures
  • Safety procedures
  • Self-defense tactics
  • Data entry
  • Safety management

Certification

  • Driver's License
  • Peace Officer Certification October 2023 to Present
  • X2 Taser November 2023 to Present
  • Weapons November 2023 to Present

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Deputy Jailer / ICE Liaison

Oldham County Detention Center
09.2023 - Current

Assistant Store Manager

WALMART
06.2021 - 06.2023

Team Lead

WALMART
11.2020 - 05.2021

Asset Protection Associate

WALMART
08.2020 - 06.2021

Fresh Foods Supervisor

WALMART
01.2019 - 06.2020

Department Manager

WALMART
06.2018 - 06.2020

E-Commerce Personal Shopper

WALMART
01.2018 - Current

Stocking Associate

WALMART
11.2017 - 06.2021

HIGH SCHOOL DIPLOMA -

Oldham County High School

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Miguel Parrilla