Amber Peoples
Morganfield
Summary
Experienced professional with a diverse background in admissions counseling, sales, and customer service. Skilled in outreach, recruitment, and fostering client relationships. Proven ability to exceed targets and provide exceptional support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Outreach and Admissions Specialist
Muhlenberg Job Corps
12.2022 - Current
- Conduct outreach and admissions activities, fostering applicant referrals in my 7 designated territory.
- Maintain regular communication with prospective students, providing accurate information about eligibility and enrollment processes
- Travel to college and career fairs to promote Job Corps and recruit potential applicants
- Document all interactions and ensure compliance with Job Corps guidelines.
College Coach
AmeriCorps
08.2022 - 12.2022
- Recruited first-generation college students, providing academic counseling and assistance with FAFSA
- Guided students on current classes, grades, and college/career readiness
- Assisted seniors in completing FAFSA applications and provided support throughout the college application process.
Outside Sales Representative
Spectrum
10.2021 - 08.2022
- Conducted face-to-face meetings with new customers, consistently exceeding sales targets
- Negotiated effectively to close sales and build lasting customer relationships
- Traveled within assigned sales territory to identify and pursue new business opportunities.
Business Development Specialist
Henderson Chevrolet And Audubon Chrysler
- Set and managed sales appointments and internet leads.
- Provided timely responses to inquiries and maintained prospect database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Internet Sales Consultant
Martin Autoplex
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Addressed online inquiries and managed deal completion.
- Worked flexible schedules to accommodate customer needs.
- Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
- Participated in regular training sessions to continuously improve product knowledge and stay updated on new offerings from the company.
- Streamlined communication with clients by utilizing CRM software to track interactions and maintain detailed records.
Admissions Representative
- Evaluated students, assisted with course selection, and coordinated with admissions and financial aid teams.
Student Services
- Managed student discipline, developed behavioral programs, and provided counseling for success
- Worked flexible schedules to accommodate customer needs.
Education
Bachelor of Interdisciplinary Studies - Organization And Communication of Ideas
Western Kentucky University
Bowling Green, KY12.2010
Skills
- Excellent communication and interpersonal skills, honed through extensive experience in admissions counseling and sales roles
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for creating professional documents and presentations
- Skilled in using CRM software such as VinSolutions and Salesforce to manage customer relationships and sales processes
- Strong ability to conduct effective outreach and foster client relationships, resulting in successful recruitment and sales outcomes
- Experienced in appointment setting, customer service, and negotiation techniques, contributing to exceeding sales targets and maintaining high levels of client satisfaction
Professional Activities Volunteer Work
- Member: Kentucky Colonels, Henderson Chamber of Commerce, Rotary Club, Greater Owensboro Chamber of Commerce.
- Volunteer: Regional Child Development Clinic
Certification
· Business Development Specialist (Managed leads, appointments, and client relationships while staying abreast of industry trends to drive sales growth within the automotive sector)
· Sales & Customer Service (Delivered top-notch sales assistance and customer service, ensuring client satisfaction and loyalty through effective communication and problem-solving skills)
· Student Services (Managed student discipline, developed behavioral programs, provided counseling for success)
· Admissions Representative (Evaluated students, assisted with course selection, coordinated with admissions and financial aid teams)
Timeline
Outreach and Admissions Specialist
Muhlenberg Job Corps
12.2022 - Current
College Coach
AmeriCorps
08.2022 - 12.2022
Outside Sales Representative
Spectrum
10.2021 - 08.2022
Business Development Specialist
Henderson Chevrolet And Audubon Chrysler
Internet Sales Consultant
Martin Autoplex
Admissions Representative
Student Services
Bachelor of Interdisciplinary Studies - Organization And Communication of Ideas
Western Kentucky University
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