Amber Rubin
Olive Hill
Summary
Experienced in successfully managing teams of up to 25 individuals, possessing strong management and leadership skills that consistently lead to team success. Focused on employee development, effectively training and coaching staff members to achieve their full potential. Lead manager for special events, overseeing hiring and training of staff for seamless operations. Recognized for exceptional team player qualities and excellent time management skills. Proficient in typing and highly self-motivated. Deep drive for success and dedicated approach to both employees and employment, consistently striving for excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Supervisor
Conduent Business Services
06.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Set Manager
Amusemetat Corp
11.2018 - 11.2021
- Holiday set photo manager
- Oversee all sales and daily running of the set
- Interview and hiring of all employees
- Responsible for scheduling
- Customer service and handling of any complaints
- Keep track of all sales and working to meet all goals
- Open and or close the set daily, all money handling as well as daily deposits made
Pharmacy Technician
OptumRx/United Health Care
07.2019 - 10.2020
- Pharmacy technician, accurate filling of any and all Rx's
- Label and preparation of medication
- Assisting the pharmacist
- Troubleshooting of the parata filling machines
- Communicating effectively and efficiently with all staff members to ensure accurate work in a facility filling35k + prescriptions a day
- Worked until the site shut down
Pharmacy tech/office manager
Meditech Laboratories
11.2004 - 11.2018
- Oversee front office operations and provide impeccable customer service
- Duties include but are not limited to assisting pharmacist, data entry, labeling of Rx's, filing, compounding, managing multi line telephone system, ordering, inventory control, monthly reports, billing, log monitoring, and shipping and receiving
Jewelry sales coordinator
Wal-Mart
07.2002 - 11.2004
- Duties included customer service, inventory control, accurate running of a till, and claims of stolen or damaged products
Receptionist
Family Care Physical Therapy
07.2001 - 06.2002
- Duties included customer service, filing, managing multi line telephone system, scheduling of patients, checking patients in and out, medical transcribing and data entry
Education
Associates - business administration
Las Vegas College
07.2013
High school diploma - undefined
Bayview High School
06.2004
Skills
- Supervisor
- Team lead
- Pharmacy Tech
- Team Leadership Experience
- Compounding
- Inventory
- Pharmacy
- Data Entry
- Client Support
- Typing Proficiency
- Pharmacy Software
- Multi-line Phone Systems
- Office Management
Certification
Certified Pharmacy Technician (CPhT)
Assessments
- Cognitive ability — Proficient
- April2019
- Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Proficient
- Customer focus & orientation — Proficient
- November2021
- Responding to customer situations with sensitivity Full results: Proficient
- Receptionist — Highly Proficient
- October2020
- Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
- Retail customer service — Proficient
- September2021
- Comprehending and responding to retail customer needs Full results: Proficient
- Customer service — Familiar
- Identifying and resolving common customer issues Full results: Familiar
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- Proficient in Microsoft 360 programs, outlook, word and Excel
- Successfully managed teams of up to 25 employees.
- Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
- Accounting and book keeping
- Computer savvy knowledge, FedEx/Ontrac/UPS, RX30/PK software,
- Customer service
- Front office operations as well as general office skills
- Reports
- Data entry with an average of 75 wpm average
- Exceptional listener and communicator who effectively conveys information verbally and in writing
- Great team player who thrives on building strong and professional relationships. Dependable and trustworthy
Timeline
Supervisor
Conduent Business Services
06.2022 - Current
Pharmacy Technician
OptumRx/United Health Care
07.2019 - 10.2020
Set Manager
Amusemetat Corp
11.2018 - 11.2021
Pharmacy tech/office manager
Meditech Laboratories
11.2004 - 11.2018
Jewelry sales coordinator
Wal-Mart
07.2002 - 11.2004
Receptionist
Family Care Physical Therapy
07.2001 - 06.2002
Associates - business administration
Las Vegas College
High school diploma - undefined
Bayview High School
Certified Pharmacy Technician (CPhT)
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