Amber Wilson
PaintLick
Summary
Dynamic retail management professional dedicated to driving store performance and enhancing customer experiences. Proven expertise in optimizing operational efficiencies and developing high-performing teams. Recognized for cultivating collaborative environments and adeptly navigating the evolving landscape of retail challenges. Strong proficiency in sales strategies and inventory control ensures a comprehensive approach to achieving business objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Walgreens
10.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Sam's Club
07.2011 - 09.2016
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
GED - undefined
B.c.t.c
Lexington, KY07.2001
Skills
- Store Management Experience
- Human Resources
- Payroll
- Cash Handling
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
Certification
- Pharmacy Technician License
- CPR Certification September 2024 to September 2026
Timeline
Retail Store Manager
Walgreens
10.2016 - Current
Assistant Manager
Sam's Club
07.2011 - 09.2016
GED - undefined
B.c.t.c
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