Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amna Jasarevic

Bowling Green

Summary

Dynamic professional with a proven track record at GNC Live Well, excelling in customer service and store operations. Leveraged data analysis skills to enhance decision-making processes, while fostering strong customer relations. Recognized for increasing team performance and driving sales revenue through effective coaching and strategic planning. Life & Health Licensed in KY & TN.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Experienced with assessing and processing various types of claims efficiently. Utilizes analytical and negotiation skills to reach fair settlements and maintain compliance with policies. Knowledge of regulatory standards and exceptional customer service, ensuring fair and timely resolutions.

Overview

8
8
years of professional experience

Work History

Store Manager

GNC Live Well
11.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Data Analyst

Bluegrass Supply Chain Services LLC
07.2024 - 11.2024
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.

District Sales Manager

Aflac
02.2022 - 09.2024


  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.

Loan Representative

Eagle Financial Services
02.2017 - 02.2022
  • Streamlined loan processing workflows, increasing overall efficiency and reducing potential bottlenecks that may delay application approvals.
  • Facilitated successful loan closings by diligently preparing all necessary documents, coordinating with involved parties, and addressing any issues promptly.
  • Streamlined the loan application process for faster turnaround times by implementing efficient filing systems and utilizing digital documentation.


Education

Bachelor of Science - Double Major Criminal Justice & Psychology

University of The Cumberlands
12-2026

Skills

  • Customer service
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Insurance claims and denial processes
  • Dependable and responsible
  • Excellent communication
  • Data analysis
  • Life & Health Licensed in KY & TN

Timeline

Store Manager

GNC Live Well
11.2024 - Current

Data Analyst

Bluegrass Supply Chain Services LLC
07.2024 - 11.2024

District Sales Manager

Aflac
02.2022 - 09.2024

Loan Representative

Eagle Financial Services
02.2017 - 02.2022

Bachelor of Science - Double Major Criminal Justice & Psychology

University of The Cumberlands
Amna Jasarevic